Our goal is to schedule our appointments so that each patient receives the care and attention they deserve in an efficient and timely manner.
As a courtesy to all of our patients you will receive an alert via your choice of text, email or phone call 2 days prior to your scheduled appointment time.
We understand that people’s schedules may change and there are times that you may need to reschedule your appointment. As a courtesy to our patients who are waiting on appointments and to our providers that have full schedules and premium appointment slots, we require that you give a 24-hour notice when rescheduling or cancelling your appointment.
It is our policy that if you do not cancel or reschedule your appointment with at least a 24-hour notice, we may assess a $100 “no-show” charge to your account. This “no show” charge is not reimbursable by any insurance so you will be billed directly for it.
You can also contact the practice directly by calling or texting (804) 775-4559, or emailing cmaulding@travisshawmd.com. Please add the practice to your phone to make contacting us easy.