Welcome to Central Coast Optometric Center.
Payment is due in full at the time of your visit, including insurance deductibles and co-payments. A deposit of 50% is required for all optical materials and contact lenses. Missed Appointments/Untimely Cancellations will be charged at the full insurance rate. All letters or forms that need to be filled out will be billed at a rate of $100.00 per hour. Balances which are 30 days overdue will be charged interest of 1.5% per month.
If you do not have insurance coverage, we expect payment at the time of your visit. Payment arrangements may be made for emergencies.
We are participating providers of the insurance carriers listed below and will bill the insurance directly. We will do all we can to help you with your insurance billing needs; however, your insurance coverage is based on a contract between you and your insurance carrier. It is your responsibility to understand what type of benefits you have and to fulfill any responsibilities or requirements set by your insurance carrier.
Anthem Blue Cross of California HMO (referral from Primary Care Provider)
Anthem Blue Cross PPO (referral from Primary Care Provider)
Blue Shield of California HMO (referral from Primary Care Provider)
Blue Shield PPO (medical conditions only)
CCPN with referral (Aetna HMO, PacifiCare, United Health Care, Secure Horizons) - only routine; not medical.
Cigna Vision
Lions Club (referral)
CenCal Health
Medicare (and DMERC for glasses after cataract surgery)
Principal Vision
Vision Service Plan (VSP)
Medicare Part B will pay 80 percent of the approved dollar amount. The patient is responsible for 20 percent of the approved dollar amount. Medicare Part B has a yearly deductible ($240 in 2024). Not all services are covered by Medicare, for example, the refraction (glasses measurement) is not a covered expense; therefore you will be responsible for this service.
Prescription Recheck Policy
If you are having difficulty with a prescription issued by Central Coast Optometric Center, one recheck will be provided for a period of 90 days from the exam date. Please call/text to schedule the recheck appointment.
Costs associated with changes other than the prescription recheck (i.e. outside the 90-day recheck window, new medical concerns, concerns about glasses or contact lenses purchased outside our clinic, etc.) will be charged at our usual office visit rates.
What is included in a recheck appointment?
A recheck will involve trial framing or presenting the prescribed lens power via phoropter to the patient to confirm whether the prescription is correct and expected visual acuity is achieved. Evaluation of glasses purchased elswhere is not included in a recheck and will be billed as an additional service.
If your trial framed/phoropter viewed prescription as originally issued is acceptable to you, then no prescription change will be issued. Most often prescription issues are the result of improperly measured/fitted glasses from outside sources (i.e. online) rather than a lens power issue.
If a prescription change is found
We will remake eyeglass lenses and exchange contact lenses purchased from our clinic at no charge within 90 days of the riginal exam. Certain exclusions apply (such as fluctuating vision due to dry eye or diabetic symptoms).
For products purchased elsewhere, this is a matter between you and that retailer; please verify they will honor prescription changes prior to making your purchase.
Thank you for allowing our doctors and staff to assist you with your vision and health needs. We appreciate your business.
Updated 01/02/2024