FULL PAYMENT
Richmond Family Dentistry has a full payment policy. This means that full payment is required at the time of service. We accept cash, check, or credit card.
YOUR INSURANCE
While the filing of insurance claims is a courtesy that we extend to our patients, all charges for our services rendered are your responsibility. We are not a party to your insurance company’s contract and it is your responsibility to contact your insurance company in case you have questions regarding the insurance coverage of our services.
MITIGATING CIRCUMSTANCES
If special circumstances make immediate payment impossible, payment arrangements must be approved in advance by our business office staff.
UNPAID BILLS
Bills unpaid for more than 30 days may be turned over to a collection agency or an attorney at the sole discretion of Richmond Family Dentistry unless other arrangements have been made with us.
Accounts that are turned over to collections or an attorney for collection may result in dismissal from the practice. If the account is turned over to the collection agency or an attorney for collection, the account will be charged and you agree to be responsible for collection fees and/or attorneys’ fees of the greater of 33 1/3 % the total amount owed or the attorneys’ of $300.00 per hour at the sole election of Richmond Family Dentistry. Carrying charges of 1.5% per month will apply to any balance more than 30 days past due.
MISSED APPOINTMENTS
All appointments must be cancelled at least 5 business days prior to the appointment or there will be an operatory reservation fee charge of a minimum of $250.00. Please help us serve you better by keeping all scheduled appointments. Multiple missed appointments may result in dismissal from the practice.