FULL PAYMENT
Virginia Biological Dentistry has a full payment policy. This means that full payment is required at the time of service for major services and specialized cleanings. We accept cash, check, or credit card.
INSURANCE FILING
While the filing of insurance claims is a courtesy that we extend to our patients, all charges for our services rendered are your responsibility. We are not a party to your insurance company’s contract, and it is your responsibility to contact your insurance company in case you have questions regarding the insurance coverage of our services.
MITIGATING CIRCUMSTANCES
If special circumstances make immediate payment impossible, payment arrangements must be approved in advance by our business office staff.
UNPAID BILLS
Bills unpaid for more than 30 days may be turned over to a collection agency or an attorney at the sole discretion of Virginia Biological Dentistry unless other arrangements have been made with us. Accounts that are turned over to collections or an attorney for collection may result in dismissal from the practice. If the account is turned over to the collection agency or an attorney for collection, the account will be charged, and you agree to be responsible for collection fees and/or attorneys’ fees of the greater of 33 1/3 % the total amount owed or the attorneys of $300.00 per hour at the sole election of Virginia Biological Dentistry. Carrying charges of 1.5% per month will apply to any balance more than 30 days past due.
A NONREFUNDABLE DOWN-PAYMENT, CANCELATIONS & RESCHEDULING OF TREATMENT APPOINTMENTS
Our office requires a down-payment to be made to reserve and prepare for a treatment appointment with Dr. Hart for 1 hour or longer. The down-payment is 50% of the scheduled treatment cost. If you cancel your appointment for any reasons and at any time, you forfeit your down-payment which covers administrative and clinical preparations undertaken by our office and our dentist prior to your complex procedure in addi-tion to keeping your appointment time, so no other patients are scheduled at your designated treatment time. If you are more than 15 minutes late, you are a no-show appointment and will also lose your down-payment.
Treatment reservations with Dr. Hart must be canceled by speaking with the front desk. Voicemails, emails, and text messages are not accepted as cancellations, and you will be charged for the appointment.
You have up to 2 business days prior to your scheduled appointment to reschedule it for the earliest available time slot by speaking with the front desk (voicemails, emails and text messages are not accepted as rescheduled appointments). If the request to reschedule a treatment appointment comes within those 2 business days, you will be required to pay an additional nonrefundable down-payment to make the new treatment appointment.
MISSED/ CANCELED APPOINTMENTS FOR HYGIENE
Hygiene reservations with Christine must be canceled by speaking with the front desk (voicemails, emails and text messages are not accepted as cancellations) at least 3 business days prior to scheduled appointment. Not doing this will result in an operatory reservation fee up to $250.00.
DISMISSAL OPTION FOR MISSED APPOINTMENTS
Please help us serve you better by keeping all scheduled appointments. Multiple missed appointments may result in dismissal from the practice.