HHA Training Part 2
Chapter - 11 to Chapter - 25
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Chapter - 11: Exam
Multiple Choice. Choose the correct answer.
(1) In infants, physical development moves from
The feet up
The head down
The spine out
The hands up
(2) Development in children from 6 to 8 years old centers on cognitive development. Cognitive development means
Developing touching and feeling skills
Learning right from wrong
Developing thinking and learning skills
Developing social relationship skills
(3) Eating disorders that adolescents may develop include
Trauma and injury
Viral and bacterial infections
Pregnancy and binge eating
Anorexia and bulimia
(4) Children in their years develop vocabulary/language skills, learn to play cooperatively in groups, and begin to learn right from wrong.
School (ages 6 to 12)
Toddler (ages 1 to 3)
Adolescent (ages 12 to 19)
Preschool (ages 3 to 6)
(5) Which of the following stages of child development involves children learning to speak, gaining coordination of their limbs, and gaining control over their bladders and bowels?
Preschool (ages 3 to 6)
Toddler (ages 1 to 3)
Infancy (birth to 12 months)
School-age (ages 6 to 12)
(6) Which of the following statements is true of the normal aging process?
Most elderly people are entirely dependent on others.
Most elderly people are disabled and can-not walk.
Most elderly people are active and engaged in activities.
Most elderly people cannot manage their own money.
(7) One way an HHA can help with normal changes of aging related to the integumentary system is to
With hold fluids so a client will not have to use the toilet often
Layer clothing and bed covers for warmth
Shampoo hair at least once a day
Bathe elderly clients twice a day
(8) To prevent or slow osteoporosis, clients should
Be discouraged from doing any form of exercise
Be encouraged to do light exercise
Sit most of the time to avoid falls
Have the HHA do everything for the client
(9) For clients who are hearing-impaired, the HI IA should
Speak slowly, simply, and clearly
Turn off the client's hearing aid
Speak loudly or shout
Turn away from the client when speaking
(10) One way an HHA can help with normal changes of aging related to the circulatory system is to
Leave hot water bottles on the client's skin for long periods of time
Encourage clients with heart conditions to exercise vigorously
Keep the temperature in the house higher and layer clothing
Encourage clients to go barefoot while in the house
(11) One way anHHA can help with normal changes of aging related to the urinary system is to
Offer frequent trips to the bathroom
With hold fluids
Scold clients who are incontinent
Make sure every client wears incontinence briefs
(12) To help promote proper nutrition and digestion in older adults, the HHA should
Remove the client's dentures before meals
With hold fluids during meals to decrease the risk of choking
Encourage the client to eat a high-fiber diet and to drink plenty of fluids
Remain silent during mealtime
(13) Which of the following is considered a normal change of aging for the female reproductive system?
Start of menstruation
Weakening of voice
Increased bone density due to calcium absorption
Drying and thinning of vaginal walls
(14) Which of the following statements is true of older adults and psychological changes?
Depression is a normal sign of aging.
Dementia is a normal sign of aging.
Disorientation is a normal sign of aging.
Some forgetfulness is a normal sign of aging.
(15) What is one way that an HHA can promote good health for older clients?
The HI-IA should help clients develop routines for each day.
The HHA should do everything for clients.
The HHA should make decisions for clients.
The HHA should prevent clients from reading or doing crafts.
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Chapter - 12: Exam
Multiple Choice. Choose the correct answer.
(1) Which of the following statements is true of positioning?
Clients will not need help getting into comfortable positions or changing positions.
Constant pressure on an area helps prevent pressure ulcers.
Bed-bound clients should be re positioned at least every four hours.
HHAs should check clients' skin each time they are re positioned.
(2) How often should clients be re positioned?
At least every two hours
Once per shift
Twice a day
At least every four hours
(3) A client who is lying on either her left or her right side is in the position.
Supine
Lateral
Prone
Fowler's
(4) A client who has her head and shoulders elevated and is in a semi sitting position (45 to 60 degrees) is in the position.
Sims'
Fowler's
Prone
Lateral
(5) A client who is lying on her stomach with her arms at her sides is in the position.
Sims'
Fowler's
Prone
Lateral
(6) A client who is lying on her left side with her upper knee flexed and raised toward the chest is in the position.
Sims'
Fowler's
Prone
Supine
(7) A client who is lying on her back with her head and shoulders supported with a pillow is in the position.
Sims'
Fowler's
Prone
Supine
(8) Which of the following means rubbing or friction that results when the skin moves one way and the bone underneath it remains fixed or moves in the opposite direction?
Turning sheet
Logrolling
Draw sheet
Shearing
(9) Dangling means
Sitting up with feet over side of bed
Sitting up in chair with feet on floor
Lying in bed with feet over side of bed
Hanging both arms over chair rests
(10) When using a transfer belt, the HHA should
Place it underneath the client's clothing
Place it around the client's shoulders
Place it around the client's chest
Place it over the client's clothing
(11) When transferring clients who have a strong side and a weak side, the HHA should plan the move so that
The stronger side moves first
The weaker side moves first
Both feet move at the same time
The wheelchair moves first
(12) Which of the following is true of mechanical lifts?
Mechanical lifts prevent wear and tear on the body.
It is safer for HHAs to lift clients without the use of a mechanical lift.
There is only one kind of mechanical lift.
When using a mechanical lift, the HHA should pump it approximately five feet over the bed before moving the client.
(13) If a client starts to fall, the best thing a HHA can do is to
Catch the client under the arms to stop the fall
Widen her stance and bring the client's body close to her
Lock her knees
Move out of the way
(14) Which of the following canes has four rubber tipped feet?
Quad cane
Functional grip cane
C cane
Crutch cane
(15) When a client can walk, he or she is
Ambulating
Accessorizing
Abducting
Ad-ducting
(16) Which of the following is a positioning device that helps prevent foot drop?
Hand roll
To chanter roll
Foot board
Backrest
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Chapter - 13: Exam
Multiple Choice. Choose the correct answer.
(1) Which of the following is an example of an activity of daily living (ADL)?
Praying
Bating
Reading
Talking to a family member
(2) Which of the following statements is true of assisting clients with personal care?
All clients will want to use the same skin care products.
Client's routines and preferences should be followed.
Clients with disabilities do not make choices about their personal care.
HHAs do not need to explain personal care tasks to clients before beginning.
(3) Which of the following should be washed every day?
Perineum
Hair
Chest
Knees
(4) When bathing a client, an HHA should
Leave the client alone to promote self-care
Make sure the room is warm enough before beginning
Use bath oils to moisturize the clients skin
Talk with family members while helping the client bathe
(5) Which of thefollowing is an assistive device that helps with bathing?
Hat
Prosthesis
Safety bar
Pumice stone
(6) When cleaning the perineal area, the HHA should
Work from front to back
Work from back to front
Work from side to side
Work from dirtiest to cleanest
(7) Which of the following is true of nail care?
An accidental cut when providing nail care poses no great risk.
An orange wood stick should be used to smooth calluses and corns.
Nail care should be provided if it has been assigned and when the nails are dirty.
A clients toenails should be trimmed by the HHA when they are long.
(8) How can an HHA help promote independence and dignity while assisting with grooming?
By doing things clients can do for them-selves only when the HHA is in a hurry
By letting clients make choices once in a while
By styling the client's hair in cute new ways
By honoring the client's preferences
(9) During which of the following procedures must an HHA always wear gloves?
Shaving a client
Combing a client's hair
Dressing a client
Turning a client
(10) Which of the following statements is true of hair care?
Pediculos is (lice) cannot spread quickly.
Clients' hair should be combed or brushed into childish hairstyles because they are cute.
HHAs should cut clients' hair if it is get-ting long.
Clients' hair should be handled gently because hair can be pulled out when combing or brushing it.
(11) Which of the following is an appropriate way for an HHA to refer to a client's weakened side when assisting with dressing?
Bad side
Involved side
Broken side
Limp side
(12) Which of the following is true of helping a client dress?
An HHA should choose the client's clothing for the day.
If a client has weakness on one side, the HI-IA should start with the weaker side when dressing.
If a client has weakness on one side, the HHA should start with the stronger side when dressing.
Clients should dress in night do this during the day.
(13) Oral care should be done at least time(s) a day.
1
2
3
4
(14) Ways to prevent aspiration during oral care of unconscious clients include
Using as little liquid as possible when giving oral care
Turning clients on their stomachs when giving oral care
Not giving frequent mouth care
Pouring water slowly into the client's mouth
(15) Clients who are unconscious may still be able to
Speak
Gesture
Hear
See
(16) Which of the following statements is true of dentures?
Dentures should be cleaned with hot water.
Clean dentures should be returned to the client or stored in a denture cup.
Dentures are not expensive.
Wearing gloves is not required for cleaning dentures.
(17) Which of the following statements is true of hearing aids?
Hearing aids should be wiped with a soft cloth and special cleaning solution.
Soaking hearing aids in water makes them easier to clean.
Hearing aids should remain on the ear while the person is in the shower.
Hearing aids should be left on when not in use to keep the battery charged.
(18) Which type of toileting equipment is used for elimination in bed when clients cannot assist with raising their hips onto a regular bedpan?
Urinal
Portable commode
Raised toilet seat
Fracture pan
(19) When assisting a client with a standard bed-pan, where should the wider end of the bedpan be placed?
Toward the foot of the bed
In alignment with the client's buttocks
Inside the portable commode
Toward the side of the bed where the HHA is standing
(20) How should a fracture pan be positioned?
With the handle toward the head of the bed
With the handle toward the foot of the bed
With the handle facing the side the HHA is standing on
Withthe handle facing the window
(21) Washcloths that were used to wash perinea' areas should be
Washed in cold water
Washed in hot water
Discarded
Rinsed with water only—no soap
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Chapter - 14: Exam
Multiple Choice. Choose the correct answer.
(1) Which of the following is the normal temperature range for the oral method?
97.6- 99.6 degrees F
96.6 - 98.6 degrees F
93.6- 97.9 degrees F
98.6 - 100.6 degrees F
(2) Which of the following thermometers is used to take a temperature in the ear?
Oral thermometer
Rectal thermometer
Tympanic thermometer
Axillary thermometer
(3) Which of the following is another word for "armpit"?
Axilla
Rectum
Tympanic
Radial
(4) Which temperature site is considered to be the most accurate?
Oral
Rectal
Axillary
Tympanic
(5) Why are mercury free thermometers considered safer than mercury glass thermometers?
They do not contain mercury, which is a dangerous substance.
They are smaller than mercury thermometers.
They have a bigger display screen than mercury thermometers do.
They must be purchased at hospitals.
(6) An oral thermometer is usually color-coded
Green or blue
Red or orange
Black or white
White or gray
(7) Which of the following statements is true of taking rectal temperatures?
The HHA does not need to explain the procedure before starting to take a rectal temperature.
Rectal temperatures can only be taken with digital thermometers.
The HHA must hold on to the thermometer at all limes while taking a rectal temperature.
The HHA does not need the client's cooperation to take a rectal temperature.
(8) How far into the ear should tympanic thermometers be inserted?
to % inch
% inch
1 inch
11/2 to 2 inches
(9) The most common site to take the pulse is the
Radial pulse
Brachial pulse
Carotid pulse
Pedal pulse
(10) The normal respiration rate for adults ranges from
18-30breaths per minute
15-25breaths per minute
2-8breaths per minute
12-20breaths per minute
(11) Why should respiration be counted immediately after taking the pulse, while the fingers are still on the wrist?
The respiration rate will be different if the HHA waits to take it.
People may breathe more quickly if they know they are being observed.
The chest will not rise and fall if the rate is not counted immediately.
It is less work for the HHA to count respiration right after taking the pulse rate.
(12) The normal pulse rate for adults is
25to 50 beats per minute
60to 100 beats per minute
100 to 150 beats per minute
150to 175 beats per minute
(13) Hyper tension is 20.
High blood pressure
High pulse rate
High fever
Rapid heartbeat
(14) Which is an example of a correct way to write a blood pressure reading? 21.
120/75
120+75
120-75
120*75
(15) Blood pressure is measured using a
Thermometer 22.
Watch
Finger
Sphygmomanometer
(16) Which of the following blood pressure readings falls within the normal range?
119/75 23.
135/90
91/70
140/80
(17) Which of the following statements is true of pain? 24.
Everyone experiences pain in the same way.
Everyone will express freely when they are in pain.
Pain is a different experience for each person.
Pain levels do not need to be monitored.
(18) Which of the following measures can help reduce pain?
Pounding the client on the back
Doing jumping jacks
Squeezing the body part hard
Changing position
(19) A plastic collection container that is put into the toilet to collect and measure urine and stool is called a
Measuring cup
Level container
Bowl insert
Hat
(20) What time of day is best to collect a sputum specimen?
Late evening
Around lunchtime
Early morning
Right before bedtime
(21) A_____urine specimen can be collected any time the client voids.
Routine
Clean-catch
24-hour
Sterile
(22) Which type of urine specimen does not include the first and last urine in the sample?
Routine
Clean-catch
24-hour
36-hour
(23) The abbreviation "I&O" means
Input and oral
Intake and output
Insert and order
Input and off
(24) Eight ounces is equal to _____ milliliters.
180
210
120
240
(25) To convert ounces to milliliters, multiply by
30
20
60
15
(26) Which is true of HHAs and catheters?
HHAs remove but do not insert catheters.
HHAs insert but do not remove catheters.
HHAs irrigate catheters only when the supervisor tells them to do so.
HHAs observe and report regarding catheters.
(27) Which type of urinary catheter remains inside a person for a period of time?
Drainage catheter
Straight catheter
Indwelling catheter
'&0 catheter
(28) Guidelines for proper catheter care include the following:
Making sure the drainage bag hangs higher than the level of the hips or bladder
Disconnecting the catheter when positioning or transferring the client
Keeping the genital area clean to prevent infection
Resting the drainage bag on the floor
(29) How can cold applications benefit a person?
Cold prevents swelling and reduces pain.
Cold increases temperature in the body tissues.
Cold increases blood flow.
Cold soothes; it has no medical benefit.
(30) A type of dry application is
Sitz bath
Warm soak
Warm or cold compress
Electric heating pad
(31) A sitz bath is used to
Relax the client
Encourage slow, deep breathing
Reduce swelling in the upper body
Clean perineal wounds
(32) Which of the following is true of non-sterile dressings?
They cover open wounds.
They are applied to dry wounds.
They cover draining wounds.
HHAs are not allowed to handle them.
(33) Another name for elastic stockings is
Elastic bandages
Dry dressings
Heel stockings
Antiembolic stockings
(34) How often should an ostomy bag be emptied?
Every two days
Once per hour
Three times per day
Whenever stool is eliminated
(35) How should elastic applied?
Snugly enough
Loosely enough move
Tightly enough particular area
Bunched up in feeling pain
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Chapter - 15: Exam
Multiple Choice. Choose the correct answer.
(1) Which of the following is an over-the-counter drug?
Heart medication (such as nitroglycerin)
Acetaminophen(such as Tylenol)
Antibiotics(such as penicillin)
Pain medication (such as codeine)
(2) Which of the following is part of the five "rights" of medication?
Right Home Health Aide
Right Note
Right Report
Right Client
(3) Which of the following is a way HITAs may help clients with self-administered medications?
Mix medication with food or drink
Take the medication out of the bottle for the client
Provide food or water to take with medication
Place the medication in the client's mouth
(4) Which of the following statements is true of proper medication storage?
Medications should be stored away from heat and light.
The HI-IA is responsible for disposing of expired medications.
Medications can be disposed of in the trash.
Medications should be stored on lower shelves in the refrigerator if children are in the house.
(5) How should the HHA respond if a client refuses to take certain medications?
The HHA should insist that the client take the medication, telling the client it will cure his illness.
The HHA should call the client's family to see if they can get the client to take the medication.
The HHA should try to find out why the client does not want to take the medication and report to the supervisor.
The HFIA should explain that she could lose her job unless the medication is taken.
(6) An HI-IA discovers that a client has taken another household member's prescription medication by mistake. What should the HHA do?
The HHA should give the client syrup of ipecac to induce vomiting.
The HHA should call the Poison Control Center immediately.
The HHA should encourage the client to eat carbohydrates to soak up the medication in his stomach.
The HHA should wait to see if there is an adverse reaction, then call her supervisor.
(7) Why does working with oxygen require special safety precautions?
Oxygen equipment is very difficult to obtain.
Oxygen is a dangerous fire hazard.
Oxygen levels must be adjusted often.
Oxygen equipment is very fragile.
(8) Which of the following guidelines is true of working around oxygen equipment?
HHAs should not allow open flames around oxygen.
HHAs should adjust oxygen levels when they are too high or too low.
HHAs should replace oxygen tubing if it becomes clogged.
HHAs should prescribe a new oxygen delivery device if the current one is causing skin problems.
(9) Which of the following is a machine that changes air in the room into air with more oxygen?
Oxygen supply valve
Oxygen filter
Oxygen tank
Oxygen concentrator
(10) Which of the following statements is true of working with liquid oxygen?
The HI-IA should avoid touching liquid oxygen because it can causefrostbite.
The HHA should keep a liquid oxygen tank covered with a thin blanketor sheet.
The HHA should store liquid oxygen tanks on their sides.
TheHHA should store liquid oxygen tanks in a closet or cupboard.
(11) Which of the following statements is true of IVs?
HHAs will insert IV lines.
HHAs will observe the IV site for problems.
HHAs will remove IV lines.
HHAs will change IV lines when the bag is empty.
(20) Which of the following statements is true of hepatitis B (HBV)?
HBV is a relatively minor disease and poses no real threat to healthcare workers.
More people have HIV than have HBV.
The vaccine for HBV helps prevent the disease.
HBV causes some unpleasant symptoms but cannot cause death.
(21) A person with TB disease
Can spread it to others
Does not show symptoms
Cannot infect others
what is called latent TB
(22) How is HIV spread?
Through the air
By hugging an infected person
By standing next to an infected person
By blood
(23) Which of the following is true of HIV testing?
It does not require consent.
The results of the test can be shared with a persons family.
The results are confidential and cannot be shared with anyone.
A person can be fired if he or she has HIV.
(24) In which of the following people is TB most likely to develop?
People who have high blood pressure
People who are overweight
People who have HIV/AIDS or cancer
Children who recently started school
(25) How is MRSA most often spread?
By direct physical contact
By indirect contact
By being in enclosed spaces
Through the air
(26) Whatis the best way to control the spread of MRSA?
By taking medication
Through proper hand washing
By using masks
By taking vancomycin
(27) What is the best way to control the spread of C. difficult?
By limiting contact of the infected person with others
By using more powerful antibiotics
By giving more enemas to clean out the GI tract
Through proper hand washing and handling of contaminated wastes
(28) Which of the following is an HHA responsibility regarding infection prevention?
Following Standard Precautions in caring for all clients
Telling all visitors the client's treatment plan related to his illness
Learning to decide which clients need Transmission-Based Precautions
Capping needles and other sharps before disposing of them in the trash
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Chapter - 16: Exam
Multiple Choice. Choose the correct answer.
(1) Goals of rehabilitation include
Curing a clients disease
Focusing only on the clients physical needs
Making all care decisions for the client
Helping a client adapt to a disability
(2) Which of the following statements is true of an HHA's role in restorative care?
If a client takes too long to do a task by himself, the HHA should do it for him.
The HHA should combine short steps into a long list to keep the client motivated.
The HHA should recognize that setbacks occur and reassure the client.
The HHA should let the client know when he is not making progress as quickly as the HHA wants.
(3) Passive range of motion exercises (PROM) are done
When a client cannot move on her own
By the client herself, without help
By the client with some help and support from the home health aide (HHA)
By a doctor or physical therapist only
(4) How should an HHA perform range of motion (ROM) exercises?
Begin at the abdomen and work upward
Begin at the feet and work upward
Begin at the head and work downward
Begin at the thighs and work downward
(5) Abduction is
Bending a body part backward
Straightening a body part
Riming a joint
Moving a body part away from the mid line of the body
(6) Bending a body part is called
Extension
Rotation
Flexion
Supination
(7) Which of the following body parts is included in passive range of motion (PROM) exercises?
Finger
Neck
Back
Buttocks
(8) How many times should each range of motion exercise be performed for each body part?
At least one time
At least two times
At least three times
At least four times
(9) RACE is an acronym for a safety rule, and means
Active range of motion (AROM) exercises
Active assisted range of motion exercises (AAROM)
Passive range of motion (PROM) exercises
Planned range of motion (PLROM) exercises
(10) A _______ is the permanent and painful shortening of a joint and muscle that can result from lack of exercise.
Range of motion
Contracture
Pressure ulcer
Foot drop
(11) Immobile clients should be re positioned every hours.
Two
Three
Four
Five
(12) Which of the following is a guideline for prop-er skin care?
Pull clients across sheets during transfers to protect their skin.
Massage white, red, or purple areas.
Check clients' skin daily and report changes.
Bottom sheets should be loose and bunched up to promote skin comfort.
(13) Which of the following items is used in the prevention and treatment of pressure ulcers?
Rubber sheet
Sheepskin or bed pad
Plastic blanket
Physical restraint
(14) When helping a client who has a hip replacement get dressed, how should the HI-IA begin?
Start with the stronger side
Start with the left side
Start with the weaker side
Start with the feet and move upward
(15) Which of the following statements is true of casts?
The HHA should keep the cast wet or damp.
The HHA should place a wet cast on a hard surface.
The HI-IA should elevate an extremity that is in a cast.
The HHA should use a long, angled scratcher when the client needs to scratch the skin underneath the cast.
(16) If a client is going through bladder retraining, the HHA should
With hold fluids to stop episodes of incontinence
Ask for advice from the client's friends on how to determine when the client needs a bedpan
Express disappointment when the client is not successful during the retraining
Be positive and professional when handling incontinence
(17) Deep breathing exercises help
Clear the lungs of mucus
Clear the stomach of gas
Clear the bladder of urine
Clear the kidneys of toxins
(18) A doctor's order for partial weight bearing, or PWB, means that
The client is unable to touch the floor or support any weight on one or both legs
The client is able to support some body weight on one or both legs
The client must remain in bed
The client can bear 100% of his body weight on a step
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Chapter - 17: Exam
Multiple Choice. Choose the correct answer.
(1) People with physical disabilities have the same social and emotional needs that all humans have. These basic psycho social needs include which of the following?
The need to be free from pain
The need for fluids
The need to have enough sleep
The need to have a sense of worth
(2) Which of the following statements is true of how disability affects sexuality?
Clients in wheelchairs cannot have sexual relationships.
Clients with disabilities may still have sexual needs.
Privacy is unimportant for clients with disabilities.
Clients with disabilities will have no interest in sex.
(3) Which of the following are goals for HHAs who are working with clients who have disabilities?
HHAs should do as much as possible for clients.
HHAs should promote dignity and safety.
HHAs should make changes in medication schedules as needed.
HHAs should become the head of the household until clients are capable enough to resume their duties.
(4) Which of the following are qualities that clients with disabilities value in HHAs?
Self-confidence, self-reliance, and self-worth
Being extroverted, intelligent, and charming
Physical strength, emotional stamina, and social poise
Punctuality, reliability, and a positive attitude
(5) To help maintain a client's dignity and self-worth, an HHA should
Keep the client's information confidential
Make choices when possible for the client
Treat the client as a child
Know that the client will not be sensitive about his disability
(6) Which of the following is true of developmental disabilities?
Developmental disabilities are temporary.
Developmental disabilities restrict physical and/or mental ability.
Developmental disabilities are a form of mental illness.
People with developmental disabilities can never live or work independently.
(7) The most common developmental disability is
Parlcinsoris disease
Intellectual disability
Muscular dystrophy
Cerebral palsy
(8) A condition in which the person has suffered brain damage either while in the uterus or during birth and which causes problems with muscle coordination,gait, and speech is
Cerebral palsy
Spina bifida
Down syndrome
Autism
(9) Occurs when part of the backbone is not well developed at birth.
Cerebral palsy
Spina bifida
Down syndrome
Autism
(10) Care of clients who are intellectually disabled includes which of the following goals?
Helping clients to recover from their disability
Making tasks as complicated as possible to promote cognitive skills
Discouraging social interaction so clients wont be embarrassed
Promoting clients' independence
(11) A person with this developmental disability usually has a small skull, a flattened nose, and short fingers, in addition to intellectual impairment.
Cerebral palsy
Spina bifida
Down syndrome
Autism
(12) Which of the following is helpful when caring for a person who has an intellectual disability?
Promote independence and encourage social interaction.
Try to do everything for the person when-ever possible.
Do not repeat words more than once.
Discourage teaching ADLs, as the person will not be able to understand them.
(13) How can an HHA help teach ADLs to clients with intellectual disabilities?
It is not possible for clients to perform ADLs on their own.
By breaking tasks into smaller steps
By writing the steps down on a piece of paper that clients can keep
By doing everything for clients
(14) A pervasive developmental disability that begins before age 3, continues through the person's lifetime, and creates problems with communication and social skills is
Cerebral palsy
Spina bifida
Down syndrome
Autism
(15) Which of the following statements is true of autism?
Surgery is the first course of treatment for autism.
When it is detected early, the chances of curing it are greater.
Children normally outgrow it.
Boys are more often affected than girls.
(16) Which of the following is a sign or symptom of autism?
A part of the backbone may bulge out of the persons back.
The person has poor balance or posture and difficulty using the arms and hands.
The person has repetitive body movements and lacks the ability to empathize with others.
The person's hand muscles are impaired, and the legs are weak or stiff.
(17) Which of the following is a guideline to use when communicating with clients who have cerebral palsy?
Avoid using touch as a form of communication.
Allow the client to move slowly.
If the client cannot speak, avoid talking to him.
Encourage the client to be as dependent as possible to conserve energy.
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Chapter - 18: Exam
Multiple Choice. Choose the correct answer.
(1) A person who is mentally healthy
Can control and fulfill impulses appropriately
Is unlikely to have relationships with others
Cannot deal with stress well
Does not take responsibility for decisions
(2) Which of the following is a sign or symptom of mental illness?
Adapting to change
Getting along with others
Controlling impulses
Being agitated
(3) Mental illness can be made worse by
Eating a diet heavy in red meat and other animal-based proteins
A strong sense of self-respect
Taking prescribed medications
Substance abuse
(4) Which of the following statements is true about mental illness?
People with mental illness can control their symptoms.
Mental illness is a disease like any physical illness.
Mentally healthy persons are unable to control their emotions.
Mental illness rarely disrupts a persons ability to function.
(5) One guide line for communicating with men-tally ill clients is to
Talk to adults like they are children if they do not understand what is being said
Maintain eye contact and listen closely
Stand really close to clients
Argue with clients if what they are saying is not true
(6) Which of the following is true of defense mechanisms?
They are a type of mental illness.
Anyone who uses them is likely to become mentally ill at some point.
People who are mentally ill do not use them.
They help a person cope with stress.
(7) Telling a co-worker, "Let's throw spitballs at our boss," is an example of which kind of defense mechanism?
Displacement
Regression
Rationalization
Projection
(8) A co-worker gets the promotion that an HHA has wanted for a long time. When a friend asks if the HHA is upset, she says, "No, not at all." This is an example of
Projection
Displacement
Regression
Denial
(9) Signs and symptoms of clinical depression include
Apathy
Intense hunger
Sudden chest pain
Breath that smells fruity
(10) A _______ is an intense form of anxiety.
Phobia
Coping mechanism
Fallacy
Situation response
(11) Which of the following is a good way for an PIHA to care for a mentally ill client?
The HHA should do everything for the client.
The HI-IA should administer the clients medication.
The HI-IA should support the client and his or her family and friends.
The HI-IA should encourage the client to stop being mentally ill and just get better.
(12) Which of the following statements about observing mentally ill clients is true?
An HI-IA does not need to report a comment about suicide as long as it is a joke.
An HHA needs to report changes in mood.
Withdrawal does not need to be reported.
Imagined physical symptoms do not need to be reported.
(13) A client has been acting a little strangely lately. She says that she cannot find money that she knows should be in the house. She forgets simple things and seems irritable most of the time. Sometimes her HHA smells alcohol and cigarettes on her clothes when she is doing the laundry. What would be the best response by the HHA?
Calla counselor and suggest he come to the house to talk with the client.
Tell the client that the HHA has noticed these issues and feels that the client has a problem.
Discuss what the HHA has noticed with the clients family in the hope of staging an intervention.
Report the HHA's observations to her supervisor.
(14) The fear of being in a confined space is called
Post-traumatic stress disorder
Obsessive compulsive disorder
Claustrophobia
Schizophrenia
(15) A brain disorder that affects a persoris ability to think clearly and understand reality is
Clinical depression
Claustrophobia
Bipolar disorder
Schizophrenia
(16) An anxiety related disorder that is characterized by repetitive thoughts or behavior is
Generalized anxiety disorder
Post traumatic stress disorder
Obsessive compulsive disorder
Panic disorder
(17) Which of the following is a common set of treatments for mental illness?
Electroconvulsive (shock) therapy and psycho surgery
Medication and psychotherapy
Psychotherapy and psycho surgery
Medication and electroconvulsive (shock) therapy
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Chapter - 19: Exam
Multiple Choice. Choose the correct answer.
(1) Which of the following is a reason new mothers may need home care after giving birth?
They generally stay in the hospital for a week or more and have not had time to do housework.
Their husbands will not help with the infant's care.
They must be put on bed rest after giving birth.
They need to rest and recover after leaving the hospital.
(2) A medical term for a newborn baby is
Neonatologist
Neonate
Newt
Preemie
(3) Which of the following statements about caring for babies is true?
When holding a baby upright, the head must be supported.
The best position to put a baby down is on his abdomen.
The only safe place to leave a baby is in a swing or carrier.
It is not necessary to wash hands before touching a baby.
(4) Which of the following questions about babies should be answered and documented?
Does the home health aide agree with the decisions the family has made about feeding the baby?
Does the baby have hair?
Is the baby sleeping in pajamas or in a sleep sack?
Does the baby wet and soil diapers regularly?
(5) Before touching a baby or baby supplies, the HHA should
Change the baby's diaper
Wash her hands
Rub her hands together to warm them up
Put a blanket on the floor
(6) How should a baby be placed in a crib?
On his stomach
On his side
On his back
On a pillow
(7) What is a comfortable position for breastfeeding?
Mother sitting upright in a chair
Mother lying on her stomach over the baby
Mother relaxing on her side on the floor
Mother lying flat on her back
(8) One type of formula, which must be mixed with sterile water before giving it to babies, is
Prepared
Breast milk
Ready-to-use
Concentrated
(9) Immediately after a feeding, babies should be
Bathed
Held
Burped
Fed again
(10) What is one of the challenges of measuring newborns?
They grow so quickly that it can be hard to measure accurately.
They tend to wiggle and squirm as they are being measured.
There are not many tape measures avail-able that are small enough to measure tiny babies.
They often crawl away as they are being measured.
(11) Apneamonitors are used for
Monitoringpain level
Monitoring body temperature
Monitoring breathing
Monitoring oxygen tanks
(12) To help prevent diaper rash,
Keep the baby's bottom covered at all times
Keep the baby wet
Leave the diaper off for a few minutes when changing the baby
Use only plastic diapers
(13) Which of the following items should be ready for use when giving a sponge bath to an infant?
Clean diaper
Baby thermometer
Baby wipe warmer
Talcum powder
(14) The purpose of umbilical cord care is to
Prevent infection
Slow healing
Remove the cord early
Lubricate the area
(15) Which of the following statements is true of children?
Children need nutritious food and fluids.
Children with disabilities do not have the same physical needs as other children.
Children do not need constructive discipline.
Children need less structure and routine than adults.
(16) Which of the following are emotional needs that children have?
Nutritious foods and fluids
Love and affection and constructive discipline
Fresh air and plenty of sleep
Regular exercise and time outdoors
(17) Which of the following is an important factor that influences how a child responds to stress?
The child's intelligence level
The child's sense of humor
The cause of the stress and its frequency
The height and weight of the child
(18) Which of the following statements about children with disabilities is true?
Children with disabilities do not have the same emotional needs as other children.
Children with disabilities need less social contact with other children.
Children with disabilities should be treated as people with disabilities first, and as children second.
Children with disabilities have the same need for love and acceptance,encouragement, and guidance as other children.
(19) Which of the following is a good way for the HHA to establish a trusting and honest relationship with children in his care?
The HHA should offer encouragement and praise, using positive phrases.
The HHA should not stick to any particular routine in order to keep children interested.
The FIFIA should insist that children eat so that they receive proper nutrition.
The HHA should not speak to children until they speak to him first.
(20) Which of the following is a guideline for HHAs when working with children?
The HHA should make sure the child always makes a "happy plate" (eats every-thing put in front of him).
The HHA should say, "Your older brother is better in sports than you are," to motivate the child to be more active.
The HHA should pretend to know the answer to a child's question even if she does not so that the FIFIA appears wise.
The HFIA should involve the child in household tasks.
(21) Which of the following is a type of mistreatment that refers to not providing adequate food, clothing, or support to a child?
Neglect
Emotional abuse
Physical abuse
Sexual abuse
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Chapter - 20: Exam
Multiple Choice. Choose the correct answer.
(1) Which of the following is an example of a cli-ent who is going through the bargaining stage of the grief process, according to Dr.Rubles.- Ross?
The client makes a new will and tells her family about funeral arrangements. (13) The client insists that a mistake was made on her blood tests.
The client insists that a mistake was made on her blood tests.
The client tells her sister that if she lives, she will start volunteering every day at the senior center.
The client feels sad most of the time and does not want to see anyone
(2) A terminally ill client discussed funeral arrangements with his family. He lets them know that he is concerned about their well-being after he is gone. He says he wantsto spend as much time as possible with them before he dies. Which stage ofdying is this client in?
Denial
Anger
Bargaining
Acceptance
(3) Which of the following statements is true of the grief process?
A family member may be shocked after the death of a loved one, even if she was aware that the person was dying.
All people grieve in the same way, following the same process.
Missing a person who has died is an uncommon response to death.
Feeling angry after a person has died is unhealthy and unnatural.
(4) One factor that influences personal attitudes about death is
A person's diet
A person's culture
A person's weight
A person's height
(5) When caring for a dying client's diminished senses, an HHA should
Ask many questions to see what is comfortable for the client
Turn on as many lights as possible
Observe body language
Encourage all visitors to remain silent
(6) The lastsense to leave the body is usually the sense of
Hearing
Sight
Taste
Touch
(7) How can HHAs give emotional support to clients who are dying?
By leaving dying clients alone as much as possible
By listening more
By sharing their religious beliefs with clients
By telling clients that it will all be over soon
(8) One way that HHAs can respect the rights of . clients who are dying is to
Keep visitors away from clients
Let the family know if the HHA does not agree with clients' medical decisions
Promise clients that they will get better
Promote privacy for clients
(9) Which of the following is part of "The Dying Persons Bill of Rights?"
I have the right to be told what to believe about life after death.
I have the right to be cared for by someone who will always tell me what she thinks I want to hear.
I have the right to have my questions answered honestly.
I have the right to be treated with forced cheerfulness.
(10) Which of the following is true of advance directives?
Advance directives must be honored as long as family members agree with the client's decisions.
Advance directives must be honored unless HHAs do not agree with the diagnosis.
Advance directives must be honored.
Advance directives should be changed when the client's spiritual leader does not agree with the client's decision.
(11) What does palliative care involve?
The client's recovery
Pain relief and comfort
Teaching the client to care for himself
Curing the client's illness
(12) An attitude that is helpful in hospice work is
Being sensitive to individual needs
Pushing clients to talk about their feelings
Joining in the conversation during personal visits
Helping the client embrace the HHA's faith before death
(13) Which of the following is a sign of approaching death?
Decreasing blood pressure
Sharper vision
Warm,dry skin
Heightened sense of touch
(14) The HHA's responsibilities regarding postmortem care include
Placing drainage pads where needed
Removing tubes from the dead client
Removing equipment from the room
Examining the body to help determine the cause of death
(15) Which of the following statements is true?
Most people respond in a vocal and emotional way after a loved one has died.
Dealing with the death of a loved one will take approximately two months.
HHAs may grieve for clients after they die.
HHAs will be expected to attend clients' funerals.
(16) Burningof a body until it is reduced to ashes is called
Burial
Cremation
Memorial
Eulogy
(17) When a dead persons body is displayed at a funeral service, it is called a(n) funeral.
Closed casket
Visible body
Open casket
Urn displayed
(18) A watch over a dead body before burial that often involves singing, eating,drinking, and storytelling is called a
Viewing
Wake
Burial
Eulogy
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Chapter - 21: Exam
Multiple Choice. Choose the correct answer.
(1) What kind of housekeeping assignments can HHAs expect to receive?
Cleaning out the garage
Dusting and vacuuming
Mowing the lawn
Washing windows
(2) Which of the following is a quality needed to effectively care for a client's home?
Sense of humor.
Sensitivity
Curiosity
Creativity
(3) Which of the following products should never be mixed together?
Bleach and ammonia
Water and vinegar
Mild soap and water
Baking soda and salt
(4) Which of the following is considered a basic cleaning tool?
Laundry soap
Automatic dishwasher
Vacuum cleaner
Lawn mower
(5) How oftenshould garbage in the kitchen be disposed of?
Weekly
Monthly
Bi-weekly
Daily
(6) When washing dishes for clients who have an infectious disease, the HHA should add to the soapy water.
Peroxide
Bleach
Vinegar
Scouring powder
(7) Which of the following statements is true of the refrigerator?
It should be cleaned once a week.
It should be cleaned every day.
It should be cleaned once a month.
It should be cleaned twice a year.
(8) How should an HHA clean the bathroom?
From dirtiest to cleanest
From front to back
From top shelves down
Prom cleanest to dirtiest
(9) A common household item that can be used to clean surfaces and eliminate odors is
Flour
Salt
Baking soda
Sugar
(10) When a client has a known infectious disease, the HHA should
Use cold water when washing dishes
Use separate dishes and utensils for the client
Dry dishes with towels
Clean kitchen surfaces with plain water
(11) Which of the following is a type of environmentally safe, non-toxic cleaning solution?
Bleach and water
Ammonia and water
Scouring powder and water
Lemon juice and water
(12) What should white vinegar be diluted with to make a non-toxic solution for washing windows or tile floors?
Water
Ammonia
Bleach
Borax
(13) Which of the following items is commonly placed in a recycling bin in the home?
Paint
AA batteries
Plastic milk container
Computer monitor
(14) Which water temperature is the best to use to prevent clothes from shrinking or colors from fading?
Cold
Warm
Hot
Extra hot
(15) Which of the following is true of handling laundry for a client with an infectious disease?
The HHA should carry laundry close to her body when taking it to the laundry room.
The HHA should shake the laundry first to get rid of dirt before taking it to be washed.
The1-IHA should combine the client's laundry with other family members' laundry.
The 1-IHA should wear gloves when handling the laundry.
(16) Where should an HHA carry a basket of clothes to prevent back strain and injury?
Balanced on his hip
On top of his head
Directly in front of his body, held close
In front of him, away from the body with arms extended
(17) Which of the following terms describes a bed that is completely made with the bedspread and blankets in place?
Closed bed
Open bed
Occupied bed
Unoccupied bed
(18) In which type of environment do microorganisms thrive?
Cool,dry environments
Clean,cold environments
Dry, hot environments
Warm,moist environments
(19) How often should sheets be changed?
When they are soiled, wrinkled, or damp
Every other day
Twice a week
Daily
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Chapter - 22: Exam
Multiple Choice. Choose the correct answer.
(1) Which of the following is the most essential nutrient for life?
Vegetables
Water
Grains
Protein
(2) According to the USDA's My Plate icon, which food groups should make up at least half of a person's plate?
Grains and proteins
Vegetables and fruits
Dairy and proteins
Grains and fruits
(3) Which of the following is an example of a plant-based protein?
Salmon
Tofu
Steak
Bacon
(4) Healthier kinds of fats are called
Monounsaturated
Saturated
Animal fats
Trans fats
(5) Which of the following foods supplies the most calcium?
Grains
Nuts
Yogurt
Ground beef
(6) According to My Plate, what percentage of milk fat should be in a persons dairy choices?
1%
2%
3%
4%
(7) According to My Plate, what should half of the grains a person consumes be?
White
Refined
Whole
Flour
(8) The condition that occurs when a person does not have enough fluid in the body is called
Fluid balance
Edema
Dehydration
Aspiration
(9) Which of the following is an effective way for an HHA to help prevent dehydration?
The HHA should encourage clients to drink every time she sees them.
The HHA should insist that clients drink juice because it is healthy.
The HHA should withhold fluids if a client is incontinent.
The HHA should insert an IV line into clients who are dehydrated.
(10) is taking in and eliminating equal amounts of fluid.
Dehydration
Input
Fluid balance
Restrict fluids
(11) How many ounces of water or other fluids should clients be encouraged to drink each day?
110 ounces
28 ounces
96 ounces
64 ounces
(12) Which of the following are signs of unintended weight loss that should be reported?
Eating lean cuts of meat
Eating dessert before dinner
Avoiding fried foods and sweets
Coughing or choking while eating
(13) How should clients be positioned for eating?
On their sides
Sitting upright
Flat on their backs
On their stomachs
(14) What does the abbreviation "NPO" mean?
Nothing pureed only
Not prepared on-site
Nothing by mouth
Note preferences only
(15) An HHA's duties regarding tube feedings 22. include
Inserting the tubes
Doing the feedings
Observing the feeding and reporting problems
Cleaning the tubes
(16) Food that is produced without pesticides, fertilizers, or growth hormones may be called
Low-sodium
Cholesterol-free
Organic
Light
(17) What is the first food to be restricted in a low-sodium diet? 24.
Milk
Salt
Poultry
Foods high in fat
(18) Which statement best describes a pureed diet?
This diet consists of food that is blended 25. into a thick paste for easier swallowing.
This diet consists of clear juices, broth, gelatin, and popsicles.
This diet consists of lean cuts of meat and nonfat dairy products.
This diet restricts protein for people who have kidney disease.
(19) A diet often used for people who need to keep the intestinal tract free of food is
Bland diet
Liquid diet
Low-fat diet
High-residue diet
(20) A diet used for people with ulcers that avoids alcohol and spicy foods is calledthe
Bland diet
Liquid diet
Low-fat diet
High-residue diet
(21) In order to lose weight, a client may be placed on this diet:
Low-residue diet
Soft diet
Gluten-free diet
Modified calorie diet
(22) A diet that consists of foods that are chopped to help people who have trouble chewing and swallowing is called a
Low-cholesterol diet
High-potassium diet
Low-residue diet
Soft diet
(23) Which of the following is a common reason why a client may be on a fluid-restricted diet?
The client has heart disease.
The client has urinary incontinence.
The client has chronic obstructive pulmonary disease.
The client has pressure ulcers.
(24) Which of the following foods is high in potassium?
Pasta
Bacon
Avocado
Coconut
(25) This type ofdiet limits intake of egg yolks and fried foods and is used for people who areat risk for heart attacks and heart disease.
Low-sodium diet
Low-protein diet
Low-residue diet
Low-cholesterol diet
(26) This type of diet eliminates foods containing wheat flour and is used for people who have celiac disease.
Gluten-free diet
Low-cholesterol diet
Low-residue diet
Modified calorie diet
(27) Which type of vegetarian diet eliminates poultry, meats, fish, and eggs, but allows dairy products?
Ovo-vegetarian diet
Lacto-ovo vegetarian diet
Lacto-vegetarian diet
Vegan diet
(28) Which type of vegetarian diet eliminates all poultry, meats, fish, eggs, and dairy products,along with foods that contain these products?
Lacto-ovo vegetarian diet
Lacto-vegetarian diet
Ovo-vegetarian diet
Vegan diet
(29) Which of the following is one way that clients who have diabetes eat a healthy diet?
By counting carbohydrates (carb-counting)
By eating whatever they want but keeping track of it in a food diary
By adding more sugar into their diet
By eating large amounts of food and then exercising vigorously to burn calories
(30) Clients who are on a low-residue diet must limit which of the following foods?
Foods that are spicy
Sugary foods
Foods that are high in fiber
Low-fat foods
(31) This type of diet increases the intake of fiber and whole grains and is prescribed for clients who have constipation and bowel disorders.
High-residue diet
Liquid diet
Gluten-free diet
Low-cholesterol diet
(32) This type of diet is ordered as either "clear" or "full."
Low-residue diet
Pureed diet
Liquid diet
Bland diet
(33) How can an HI-IA best help clients with eating?
The HHA should do everything for clients during mealtime so clients will not be anxious.
The HHA should choose which foods clients eat first.
The HHA should chat with friends while clients are eating since clients will be busy.
The HHA should identify the food and flu-ids in front of the client.
(34) Which of the following statements is true of helping to prevent aspiration?
The HHA should place food in the non-paralyzed side of the mouth.
The HHA should offer big pieces of food.
The HHA should position the client on his back to help him eat.
The HHA should feed the client quickly.
(35) Which of the following is a symptom of dys-phagia (difficulty swallowing)?
Coughing during meals
Talking during meals
Laughing during meals
Drinking during meals
(36) Which type of clients may have an order for thickened liquids?
Clients who refuse to drink water
Clients who do not eat meat
Clients who have swallowing problems
Clients who have certain religious beliefs
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Chapter 23: Exam
Multiple Choice. Choose the correct answer.
(1) Which of the following would be considered a nutritious snack to prepare for a client?
Salami, cheese, and bread
Celery with peanut butter
Potato chips with dip
Beef slider and french fries
(2) Out of the following list, which is generally a better buy?
Loaf of bread
Pre-made rolls
Box of crackers
Crescent rolls
(3) Generally speaking, which types of food are best to buy for the client?
Ready-made foods
Processed foods
Fresh foods
Already-mixed foods
(4) What is a good way for an HI-IA to help pre-vent foodborne illness?
Use the same cutting board for meat as she does for vegetables.
Leave meats sitting on the counter to defrost them.
Use cold water to wash utensils.
Put warm foods in the refrigerator before they cool.
(5) The best method for cooking pasta, noodles, and rice is
Poaching
Roasting
Boiling
Baking
(6) Cooking foods slowly in liquids in a covered pot is called
Baking
Broiling
Stir-frying
Braising
(7) This method of cooking uses a lot of fat and is the least healthy way to cook:
Baking
Frying
Boiling
Steaming
(8) Cooking vegetables or meats quickly over a high heat in a wok is called
Poaching
Stir-frying
Braising
Boiling
(9) What is a good low-fat substitute for sour cream?
Nonfat yogurt
Half-and-half
Mayonnaise
Tartar sauce
(10) What does the phrase, "When in doubt, throw it out," mean?
Old clothes should be discarded if not worn.
Old food should be discarded if there is a chance of spoilage.
Expired medication should be discarded.
Meal plans should be discarded if the cli-ent is not interested in them.
(11) Which of the following statements about buy-ing cold foods is true?
An HHA should not buy cold or frozen foods for a client.
Cold foods should be selected last during grocery shopping.
Cold foods should be selected first during grocery shopping.
Cold foods should be put away last after shopping.
(12) Why may it be a good idea to have two cutting boards when preparing a meal?
In case one breaks
So you can choose the one you like best
Because chopped food is very nutritious
So one can be used for meats and the other for vegetables and other items
(13) Nutritional supplements come in both liquid and forms.
Powdered
Frozen
Pureed
Semi-liquid
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Chapter - 24: Exam
Multiple Choice. Choose the correct answer.
(1) Which of the following tasks should be given first priority?
Shopping for cosmetics
Giving the client a bath
Cleaning out the refrigerator
Preparing a cake for dinner
(2) Which of the following tasks should be given first priority?
Assisting with oral care
Clipping coupons
Chopping vegetables
Cleaning the oven
(3) Which of the following tasks should be given first priority?
Picking up clutter
Running to the store
Giving a back massage
Dusting
(5) Which of the following is a good money-saving tip?
Plan ahead to get what you need before you run out.
Shop at convenience stores for groceries.
Buy prepared foods rather than fresh or raw foods.
Buy whatever sounds good, even if it is not on the list.
(6) Which of the following is true of handling a clients money?
An HHA can borrow a client's money if she plans to pay it back.
All states allow HHAs to handle clients' money.
HHAs should use checks rather than cash when possible.
The HI-IA should give money advice if she knows the client is struggling financially.
(7) Which of the following is a good idea to take to the grocery store to help stay within a budget?
Receipt
Calculator
Wallet
Cash
(8) Which of the following can help clients save money when grocery shopping?
Checkbook
Piggy bank
Coupons
Convenience store
(9) What is important for HHAs to give to clients after making purchases for them?
Coupons
Store vouchers
Cancelled checks
Receipts
(10) Where should an H HA keep a client's cash?
In the HHA's wallet
In the HI-IA's safe
Separate from the HI-IA's money
In the HHA's coin purse
(11) Which of the following statements is true of a client's financial information?
The HHA should not discuss the client's information with anyone.
The HHA should discuss any big purchas-es the dient makes with his children.
The HHA should offer financial advice if the client seems to need it.
The HHA should discuss any financial concerns with the client's bank representative.
(12) When should HHAs return receipts to clients?
At the end of the day
At the beginning of the next shift
Immediately
When the client inquires about it
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Chapter - 25: Exam
Multiple Choice. Choose the correct answer.
(1) Which of the following is a type of direct ser-vice career?
Nursing
Working in the billing office
Managing a home health agency
Working as a receptionist at a home health agency
(2) Which of the following are considered forms of identification?
Social security card and driver's license
Driver's license and high school diploma
References and HI-IA certificates
Job application and GED
(3) Which statement is true of references?
They should come from relatives.
They should come from friends.
They should come from former employers.
They should come from parents.
(4) Ideally speaking, how many pages long should a résumé be?
One page
Two pages
Three pages
As many pages as needed to convey all important information
(5) A cover letter should include
Detailed information about your educational background and volunteer work
Information on why you are seeking the job and why you are qualified for it
The salary that you would expect to receive if you accepted the job
Recommendations from former employers
(6) Why must an employer perform a criminal background check on new aides hired?
Aides are known to steal from homes.
It is best never to trust anyone.
Employers like to have power over their employees.
The law requires it for the protection of clients.
(7) What should a candidate for an HHA job be sure to do when going for an interview?
Find someone to care for her children so she doesn't have to take them along.
Put on all of her most striking jewelry.
Wear perfume so that she smells nice.
Wear flip-flops so that she feels comfort-able and relaxed.
(8) Which of the following would be the least appropriate thing to say to a potential employ-er when interviewing for a job?
"I love the idea of making people's lives more comfortable and helping them get better."
"I have three younger siblings so I really started taking care of others as a child."
"I left my last job because my boss was always criticizing me even though I wasn't doing anything wrong."
"My last supervisor was fantastic and I learned a lot at that job, but I'm really excited to gain new skills as a home health aide."
(9) The best response an HHA can give to hostile criticism is
"It's not my fault."
"I'm sorry you're disappointed."
"You are being irrational."
"You better apologize to me."
(10) Which of the following is a tip regarding appropriate body language to use when resolv-ing conflict?
Lean back in your seat and cross your arms as you talk to the other person.
Maintain eye contact and lean forward slightly.
Lean far forward in your seat and stare at the other person.
Slouch to show you are relaxed.
(11) Which of these statements is an example of constructive criticism?
"You really need to remember to speak kindly to clients, even when you're having a hard day."
"You're rude and disrespectful."
"I've never seen somebody take such a long time to learn this job."
"Did you just sleep through your whole training course? Don't you know anything?"
(12) The federal government requires that HHAs have hours of continuing education each year.
10
12
14
16
(13) Not managing stress can cause
Abusive behavior toward clients
Better job environment
Good relationships with clients
Energetic feeling
(14) Something that causes stress is called a(n)
Defense mechanism
Adrenaline
Criticism
Stressor
(15) Which of the following is true about stress?
Only negative experiences cause stress.
When you recognize stress, you can use simple methods to help manage it.
A new job is never stressful.
Everybody knows when they are experienc-ing stress.
(16) Which of the following is a guideline for man-aging stress?
Drink whenever it makes you feel more relaxed.
Get enough sleep.
Skip meals so you can get more done.
Take regular smoking breaks.
(17) When an HHA is stressed, he can get help from
His clients
supervisor
His clients family
His clients friends
(18) A good way to manage money is to
Get a credit card to pay bills
Buy more than you need
Make a budget
Open a line of credit at the bank
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