Gateway Medspa COVID-19 Patient Protection Protocol
Our Gateway Medspa facility is already cleaned and sterilized more than most communal spaces.
However, lowering the risk of COVID-19 infection will involve even more strict sterilization and social distancing protocols. To help you and our staff maintain adequate safety and protection, we would like to inform you of our Patient Protection Protocol.
1. Scheduling
Gateway Medspa will temporarily limit our days of operation to Mondays, Wednesdays and Fridays from 10 AM to 4 PM, until further notice.
At the time of scheduling as well as at the 24-hr. pre appointment reminder, you will be asked if you are experiencing common COVID-19 symptoms such as dry cough, fever, difficulty breathing, loss of sense of smell and taste, and other common symptoms of cold or flu.
If you have symptoms of COVID-19 or have been exposed, we advise you to be tested.
No patient will be seen if you have fever, cough and other common symptoms of COVID-19. In addition, you will not be seen if you have sneezing, runny nose and other symptoms associated with seasonal allergies.
As usual, we will try our best to accommodate your schedule according to your convenience with appropriate social distancing in mind. We will schedule appointments in such a manner that only 1 patient is checked in and checked out at any one time.
2. Registration Forms
Patients are requested to fill out and sign our forms PRIOR to scheduled appointment. We will endeavor to send out visit information forms via internet.
If possible, sign the forms electronically and email them back. Otherwise, bring in signed forms at your appointment day.
3. Social Distancing and Other Precautions
Gateway Medspa is prepared for and encourage social distancing.
Because we are located at street level and easily accessible to the public, we will maintain a locked main door.
We ask you to check in by phone or text message and wait in your car until we let you in and an exam room is ready.
Please arrive on time for your scheduled appointment.
It is important that you wear a face mask and gloves within our facility.
Everyone who walks in the medspa will be checked for temperature by a digital no touch thermometer.
No children will be allowed in the medspa.
No companions will be allowed unless necessary.
4. Our Facility
In addition to meticulous cleaning we have a Medify air purifier running during office hours in the lobby and exam rooms.
We will provide sufficient time for all our services to include cleaning and disinfection of each exam room and common areas according to the recommendations of the Center for Disease Control and Prevention.
5. Treatment Services
Gateway Medspa will continue to offer our usual but limited procedures as deemed safe during this time of COVID-19.
Until further notification, we will not do facials and peels. However, we will continue to offer services such as intralesional injections and Vitamin B12 injections.
We will continue to offer injectables such as Botox, Dysport and fillers.
We will continue to offer Sculpsure and Pelleve treatments
We will not do electrocautery, Microneedling, PRP Microneedling and Plasma Pen procedure until further notification.
Patients will be asked to remove their masks as needed for treatment done on the face.
Ice packs, paper towels and gauzes used during the treatment should be disposed of in the trash can prior to leaving the room.
6. Products and Service Information
Gateway Medspa will continue to provide you with the best current products for your skin care regimen.
Our staff will be happy to provide you with detailed information regarding our products and services while maintaining social distancing and appropriate safety measures.
We will give you information hand-outs upon request.
7. Telehealth and GFE
Our Medical Director will continue to provide telehealth and good faith examination as needed. Telephone requests for prescription refills will be accommodated.