Please read the following letter about our clinic and then, begin the application:
Hello and Welcome!
As the medical director of the Nashville Center for Hope & Healing, I want to welcome you and thank you for inquiring about an appointment. Once you submit your application, we will review the application to make sure we can provide the care you are seeking; if we cannot we will refund your deposit and make an appropriate referral.
I am board-certified in psychiatry with the American Board of Psychiatry and Neurology and have trained and seen patients in Nashville and Middle Tennessee since 1992. I have recruited the finest mental health professionals in the area to help you with your needs. In our office, we care for patients from ages 14 & up.
We perform Comprehensive Team Evaluations* and have a reputation for thoroughly evaluating and helping patients get well. The team evaluations include a psychiatric nurse practitioner, a therapist, and a supervising psychiatrist. These evaluations are long and thorough and are more expensive than a typical doctor’s visit. The evaluations generally last 3 to 3.5 hours and are comprehensive and well worth the price. A psychiatrist supervises the comprehensive evaluation and the follow-up care after the initial visit and is consulted by the team as needed in the follow-up. This delegation of service allows you to receive excellent, cost-effective care.
We are a TEAM, and we meet as a team weekly to review cases that we share. Most clinics are just independent clinicians who market the practice together; this is not the case at Nashville Center for Hope & Healing. Further information about our team can be found on our website, www.healnashville.com.
While we offer Comprehensive One-Time Consultations in our clinic for patients and other clinicians in the Middle Tennessee community, we do offer our Comprehensive Team Evaluation at a discount, if you are continuing your care with us following the first visit.
We have also, recently made available, two options to schedule with a therapist only or a Psychiatric Nurse Practitioner only if you want or need these options.
The Team Evaluation, the PNP only evaluation, and the therapist evaluation, and all follow-up services are “out-of-network” services in the Nashville Center for Hope & Healing (NCHH), and, as so, patients are asked to pay the full charge of the visit. We are able to file insurance claims for our patients to all commercial insurance companies, but we cannot file with governmental plans such as Medicare, Medicaid, and TennCare as we are not in contract with these entities.
After each encounter, our billing staff can file your claim with your insurance to help you get some reimbursement. Insurance payments typically take a few weeks and will be reimbursed to you directly or, if you choose, you can apply any reimbursement as a credit to future visits to our clinic. As all insurance arrangements with patients are unique, insurance reimbursement from your plan is NOT guaranteed. Payment from an insurance company is dependent on the terms of your specific health insurance policy.
Again, the NCHH clinic is out of network with insurance, you can chose to see an "in-network" clinician at a different clinic, and that clinic or clinician may accept the rates that your insurance has agreed. Our clinic and the clinicians that work within the clinic are out of network while working for NCHH. Below you will see a Good Faith Estimate of charges at the NCHH.
In addition to our services, we offer Transcranial Magnetic Stimulation (TMS) and now Esketamine, through an arrangement with the NeuroScience and TMS Centers; we can refer you for a TMS consultation and treatment at that in-network clinic. Please inquire at the initial appointment scheduling if you are interested in TMS.
We cannot book time for any of the initial evaluations until this application and the deposit payment are completed. The new appointment deposit is the entire fee of the appointment and covers for the potential of a Missed Appointment or Late Cancellation as our clinicians set aside significant time for each evaluation.
Here are the steps to complete the process:
STEP 1: Complete this private, HIPAA compliant questionnaire Sign all Policies, Select Service(s), & Submit the form with a deposit payment*
STEP 2: Staff will send an email for you to complete your Medical History Questionnaire
STEP 3: Staff will email, or call you with options to schedule your first appointment
* If you are unable to submit the deposit with a credit card payment, print the form, and contact our office manager for an alternative payment form.
We look forward to helping you get a complete comprehensive evaluation, diagnosis, and treatment plan; we believe this is the key to getting well. If you have questions about the process, our clinic, or our team, visit our website www.healnashville.com, or email our Front Office Manager, support@healnashville.com.
Sincerely,
Michelle Cochran MD, DFAPA, Director of Nashville Center for Hope & Healing