It is the policy of this agency to provide services of individuals in an effective and efficient manner. Services will be directed toward the individual’s health and rehabilitation and will be provided in the least restrictive setting possible.
An individual receiving services has the following rights:
1.To receive a Notice of Privacy Practices
2.To not be unlawfully discriminated against in determining eligibility for services
3.To be treated with consideration and respect for human dignity
4.To receive quality treatment regardless of race, gender, religion, ethnic background, disability, sexual orientation, age, or ability to pay
5.To give informed consent to treatment and be involved in planning your treatment
6.To receive individualized treatment, be informed about your treatment process, and review your treatment plan
7.To obtain one free copy of your records upon written request except as limited by law
8.To refuse treatment to the extent permitted by the law and to be informed about the possible consequences of your actions
9.To be involved in your discharge and aftercare planning
10.To be provided confidentiality and protection from any unauthorized disclosure regarding your treatment
11.To examine and receive an explanation of the fees of services
12.To submit grievances, opinions, and recommendations about the program or the services received through the internal grievance procedure of this agency, the Center Ombudsman, if any, or the Cabinet for Health Services Ombudsman
As an individual receiving services you have the following responsibilities:
1.To arrive on time, attend, and participate in all treatment sessions
2.To cancel any sessions that you are unable to attend
3.To make up any sessions which you missed
4.To be alcohol and drug free for all sessions that you attend with the understanding that if you arrive under the influence of alcohol and/or drugs, appropriate steps will be taken by the agency staff to ensure your safety and the safety of others
5.To actively work on your treatment plan goals
6.To pay for all services with the understanding that if you fail to pay for services received, your completed paperwork will not be forwarded to the appropriate agencies and noncompliance to the court
7.To protect the confidentiality of all participants in the program
8.To follow through with all of your treatment recommendations
9.If you sign in and do not attend group session, you will be discharged from the program permanently.