Surgery Partners - Baton Rouge
Please select the name of the physician you saw on this visit:
Joseph W. Turnipseed, MD
J. George Jiha, MD
John J. Braswell, MD
Sean Graham, MD
Jason C. Gremillion, MD
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Name
First Name
Last Name
Email
example@example.com
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Instructions: Please rate your agreement with the following statements based on your recent surgical experience in only the center noted above.We welcome your comments as they help us learn about your experience and care.
Using any number from 0 to 10, where 10 is the best surgeon possible and 0 is the worst surgeon possible, what number would you use to rate your surgeon?
Worst
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Best
10
1 is Worst, 10 is Best
Using any number from 0 to 10, where 10 is the best facility possible and 0 is the worst facility possible, what number would you use to rate your care at this surgery center during your stay?
Worst
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Best
10
1 is Worst, 10 is Best
Using any number from 0 to 10, where 10 means you are Highly Likely to Recommend this facility and 0 means you are Not Likely to Recommend this facility, please rate how likely you would be to recommend this surgery center to family and friends?
Worst
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Best
10
1 is Worst, 10 is Best
Prior to My Surgery
The surgeon/surgery center staff gave me all the information I needed about my procedure.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
The surgeon/surgery center staff gave me all the information I needed about my procedure.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
The instructions I received from the surgery center prior to surgery were helpful and easy to understand.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
Nursing Care and Communication
The nursing staff explained things in a way that I could understand.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
The nursing staff treated me with courtesy and respect.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
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Surgeon Care and Communication
My surgeon explained things in a way that I could understand.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
My surgeon treated me with courtesy and respect.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
My surgeon spent adequate time with me explaining my procedure and answering my questions.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
Anesthesia/Sedation Care and Communication
The anesthesia/sedation staff treated me with courtesy and respect.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
Anesthesia/sedation staff explained the possible side effects of the anesthesia/sedation in a way that was easy to understand.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
The anesthesia/sedation staff spent adequate time reviewing my anesthesia/sedation care and answering my questions.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
My Recovery
The surgeon/surgery center staff prepared me for what to expect during my recovery.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
The recovery staff treated me with courtesy and respect.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
The recovery staff was concerned for my comfort.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
Discharge Instructions and Home Follow-up
I received written discharge instructions explained by facility staff at the surgery center.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
I was given information about what to do if I had pain as a result of my procedure.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
I was given information about what to do if I had nausea or vomiting.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
I was given information about what to do if I had bleeding as a result of my procedure.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
I was given information about what to do if I had possible signs of infection.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
I knew who to contact should I have a concern following surgery.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
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Your Experience
The surgery center was clean.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
The surgery center staff and receptionist were courteous and helpful.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
Financial and Insurance Information
If you had financial responsibility for your procedure, please answer the following questions, otherwise, skip to Your Overall Impressions.
The surgery center staff provided an estimate of the financial responsibility.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
The surgery center staff provided information about the estimated financial responsibility in a way that was easy to understand.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
My questions about the estimated financial responsibility were answered in a way that was easy to understand.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
I was pleased with my financial experience at this surgery center.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
Information received regarding financial and insurance coverage was helpful.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not Applicable
Your Overall Impressions
We want to do everything we can to ensure our patients receive the highest quality and safest care possible. During your visit, did you see anything that you think we should do differently to improve care and safety?
What did we do during your visit that was most helpful?
Any additional comments or suggestions?
Please take a moment to review your experience with us. Your feedback not only helps us, it helps other potential patients.
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If you would like your survey responses to remain anonymous to NovaMed Surgery Center of Baton Rouge, please select 'Yes'.
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No
If you would like to be contacted to discuss any negative responses you may have provided, please select 'Yes' and provide full contact information below.
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No
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