1.The school nurse needs to be notified of an acute illness or injury
2.The school nurse will triage the situation and contact you for verbal consent prior to beginning the telemedicine visit.
3.If you have any questions before or after the session, you may ask your school nurse or contact our Malvern location at (501) 332-7525.
4.The Telemedicine New Patient Packet (included here) must be completed prior to initiating your first Telemedicine session. You must complete these forms in order to begin the telemedicine appointment: Telemedicine Consent Form, Patient Information Form The notice of privacy practices, patient rights, and responsibilities form and the Health Information Exchange (HIE) consent to viewing form.
5.If medications are prescribed by a HealthStar provider, you will be able to pick it up directly at your pharmacy of choice as the HealthStar provider will either phone in or electronically prescribe your medications
6.If a prescription refill is needed, please call your pharmacy and have them send over a refill request. It will be processed within 1 business day.
7.If you have questions about care or medications, please don’t hesitate to call us at (501) 332-7525.
8.If you have any questions or concerns after reading this form please contact us at (501) 332-7525.