Client Registration

PeoplePsych’s standard therapy sessions are 60 minutes in length and fees range from $195 - $160 for the initial session and $165 - $135 for subsequent/ongoing sessions. All client fees are charged at time of service. Payment may be made by cash, check, or credit/debit card.

In some cases, fee for service clients may negotiate a lower rate for sessions by first speaking with their therapist who will discuss the request with PeoplePsych administration. Longer sessions are available upon request and will result in an additional fee. Insurance may not cover longer sessions.

We require 24 hours notice of any cancellation. Clients may otherwise be charged the full session fee. Insurance does not cover missed sessions.

Please note that you are responsible for all deductibles, co-insurance and co-pays as determined by your insurance plan. If the PeoplePsych therapist is not contracted with your insurance carrier, you will be responsible for the balance of PeoplePsych’s charged fee for the service provided. Please see below for more information about insurance.

Rates may increase periodically; clients will be informed prior to any rate change prior to implementation of increase.

For those wishing to use insurance, please note that PeoplePsych:

• Therapists are only in-network for Blue Cross Blue Shield (BCBS) PPO and Blue Choice plans.
• Will attempt to access out-of-network coverage for those covered by other PPO plans if requested.
• Insurance requires use of legal name of record on all claims.
• Will not access any Medicaid, TriCare, Medicare, HMO or similar plan for coverage - including BCBS HMO plans.

For those covered by BCBS PPO and Blue Choice PPO plans, PeoplePsych therapists are contracted providers (in-network), and have agreed to the contracted rate. PeoplePsych only charges these clients the charges related to the deductible and the co-pay (or co-insurance) as determined by BCBS.

1. For those clients accessing out-of-network insurance coverage:
   PeoplePsych may request that clients pay the balance due in full if the carrier does not process the claims in a timely manner (30 days) or is known to lag in the processing of out-of-network claims.
2. Sliding scale or reduced fees are not available to those accessing their out-of-network benefits.
3. PeoplePsych’s full session is charged and clients are responsible for any balance not covered by their insurance carrier (in addition to any deductible, co-insurance, or copays applied by the insurance company.)
4. Any overpayment of monies paid by client will be refunded in full by PeoplePsych upon request.

PeoplePsych will attempt to verify eligibility and benefits for all PPO clients. Clients/responsible party will be notified of expected charges as soon as possible. Please note that the outstanding deductible amount is generally not known until each claim is processed by the insurance company, PeoplePsych will notify clients of any balance due as soon as possible.

Applicable to all insurance claims: Verification of insurance benefits or coverage is not a guarantee of eligibility or payment. Actual insurance payment is based upon plan provisions and limitations in affect on the specific date of the service (DOS). All claims are subject to review upon receipt by insurance payer. Insurance companies reserve the right to refuse payment, clients can appeal to the insurance company for any denial of payment. In the event no payment is made by the insurance carrier, clients are ultimately responsible for the full fee.

 

By signing below, I certify that I understand and accept the terms described above.

I hereby authorize PeoplePsych, LLC to release any of the following requested information to my insurance company for the purpose of obtaining reimbursement for services.

Please initial each pertinent section and sign below

Information May Include

• Clinical Diagnosis
• Dates of Service
• Clinical Assessment
• Summary of Services
• Designated clinical records (e.g., treatment plans, progress notes, test results, etc

Information may be released to any or all of the following as needed:

• PeoplePsych’s contracted billing service
• Any third party payer having responsibility for payment of charges for treatment
• Review agents/auditors
• Managed Care agents

This consent is valid until such time that all claims have been settled to the satisfaction of PeoplePsych, LLC or up to one year from the date of discharge from treatment, whichever is longer.

If applicable: I understand that in some cases I and/or my dependents may be receiving services for which I am not the insured or for which there is more than one insured. In this case, I authorize PeoplePsych, LLC to contact the actual or additional insured (e.g., my spouse) and to share information necessary to obtain reimbursement for services.

I understand that I may revoke this consent at any time and that I may inspect and copy the information to be disclosed. I further understand that I can invalidate the consent any time before the expiration date so long as I submit my revocation in writing this office. Finally, the agency reviewing the clinical information and/or records will be advised not to re-disclose my records to any other agency/person without my

I understand that I am ultimately responsible for any and all charges not paid for by my medical insurance, and that if I refuse to sign this Release of Information, I will likely have to pay for any and all charges incurred.

I authorize the payment of medical benefits from my insurer to PeoplePsych LLC.

I certify that I am the client and that I have received a copy of this form. If I am not the client, I certify that I am duly authorized as the client’s general agent to execute the above and accept its terms.

Notice of Privacy Practices (Brief Version)

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

Please note that PeoplePsych is providing this document to you subsequent to the Health Insurance Portability and Accountability Act (HIPAA). Our office has always and will continue to maintain the highest standards regarding our patients’ personal information. You can be assured that our practice goes beyond what is required by HIPAA.

We are dedicated to maintaining the privacy of your personal health information as part of providing professional care. We are also required by law to keep your information private. This form is a summary of the full Notice of Privacy Practices (NPP) which is available if you would like more information.

We will use the information regarding your health, which we obtain from you or from others mainly to provide you with treatment, to arrange payment for our services and for some other business activities which are called, in the law, health care operations. After you have read this NPP and discussed it with your therapist we will ask you to sign a Consent Form to allow us to use and share your information as needed. Please note that PeoplePsych will continue to have you complete releases of information in addition to this document. If you do not consent and sign this form, we cannot treat you.

PeoplePsych utilizes an electronic billing service to process claims via the internet. Our office has taken great care in selecting the billing company with whom we have contracted. Each step in the process is encrypted to ensure the highest standard in privacy regarding sensitive personal information.

If there is a need to disclose (send, share, release) your information for any other purposes we will discuss this with you and ask you to sign an authorization form to` allow this. Of course, we will keep your health information private, but there can be rare times when the law requires us to use or share it. Some example:

1. When there is a serious threat to your health and safety or the health and safety of another individual or the public. We will only share information with a person or organization which is able to help prevent or reduce threat.
2. Some lawsuits and legal or court proceedings.
3. If a law enforcement official requires us to do so.
4. For Workers Compensation and similar benefit programs.

Questions or Complaints

You have the right to file a complaint if you believe your privacy rights have been violated. You can file a complaint with our Privacy Officer listed below and with the Secretary of the Department of Health and Human Services by visiting www.hhs.gov/ocr/privacy/hipaa/complaints/, sending a letter to 200 Independence Avenue, SW, Washington, DC 20201, or calling 1-877-696- 6775. All complaints must be in writing. Filing a complaint will not change the health care we provide to you in any way.

Erin Johnston, LCSW

PeoplePsych, LLC Privacy Officer

312-448-7218 x701

Email and Voicemail Consent (Please select YES or NO)

PeoplePsych, LLC may communicate with me about billing and scheduling via email. If “yes”, I understand that PeoplePsych cannot guarantee the security of email communication especially related to treatment information. I further understand that my Personal Health Information (PHI) may be at risk if I chose to communicate with my therapist via email about treatment and I assume sole responsibility and liability for this risk.

PeoplePsych, LLC may leave a message on client's/family voicemail confirming your appointment and/or to provide information you requested regarding your treatment.

We are not able to collect credit card numbers through our online form at this time.

Please either download and complete the "Credit Card Authorization" PDF form found on our website upon submission of this online registration form OR complete this form and email a copy of the front and back of the card referenced herein as part of this form - in addition to completing and signing this form - to our clinical coordinator.

I hereby acknowledge that I am personally liable for all fees for services performed on my behalf by PeoplePsych LLC (“PeoplePsych” These fees includes full session charges for those without insurance; charges passed on to the client from the insurance company including deductible and co-pay charges; and all unreimbursed insurance claims.

While PeoplePsych will submit claims on my behalf to health insurance companies where possible, I am fully liable for such charges that are not paid in a timely manner by the insurance company. I irrevocably agree that any bill that remains unpaid 30 days after submission may, at PeoplePsych’s sole option, be charged to my credit card.

I hereby authorize the credit card company listed below to recognize and approve charges against the credit card listed below as submitted by PeoplePsych. I certify that the below listed card is issued to me, and/or that I am an authorized signatory on the account; and that said card is currently valid. I further agree to maintain and keep on file with PeoplePsych a valid credit card at all times.

This credit card authorization form is kept on file for billing purposes and is used only in the event that an outstanding bill is not paid after sufficient notice that it is due. As stated in the client agreement, all fees, deductibles, co-pays and co-insurance are due by check or cash at the time of service.

I understand that this card will only be used to receive payment for services received from and billed by PeoplePsych, LLC to client named above. I agree to pay the charges for which I am billed if I have chosen not to pay using another form of payment.

*CVC: A Card Verification Code, or CVC, is a number that provides extra security to credit and debit card holders, in case an unauthorized person gets a hold of your account number. CVCs are one way to make sure someone has the actual card in his or her possession.

The CVC on American Express cards is four digits, and is located on the front of the card, on the right side. Discover, MasterCard, and Visa use three-digit CVCs, which are listed on the back of the card. The CVC is the last three digits of the number that appears on your signature bar.