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Cancellation Policy for Dental Appointments
Our goal at International Center For Dental Excellence is to provide quality dental care in a timely manner. We do understand that illness, emergencies, flat tires, and bad weather do occur. We ask our patients to give us 48 hours’ notice whenever possible if they cannot keep an appointment. This allows us time to fill our schedule with other patients who may be waiting. We appreciate your understanding and consideration regarding our cancellation and failed appointment policy.
- A failed appointment is an appointment that is cancelled/rescheduled without 48 hours’ notice or an appointment where a patient does not show up.
- A cancellation or rescheduling of an appointment prior to 48 hours or more notification will result in no charge.
- We do allow for one (1) broken appointment as a courtesy.
- Any additional failed appointments will be charged a fee of $50 for a hygiene appointment and/or $75 per hour for a doctor’s appointment.
- After three (3) failed appointments you risk being dismissed from the practice.
To cancel appointments please call 954-938-4599 Opt. 1. If you do not reach the scheduling coordinator you may leave a detailed message on the voice mail or with our after-hours answering service. You may also cancel your appointment using the confirmation e-mail that is sent to you from International Center For Dental Excellence through our patient communication system, RevenueWell. - Info@drcintron.com
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