Cancellation and No Show Policy
24 hour cancellation is required for all services. Same day cancellation or no shows will be assessed a $30.00 charge. Cancellation must either be done in person or by phone.
If you need to call after hours, on holidays or weekends, please feel free to call the office number, leave a message, and someone will get back to you at the earliest possible opportunity. If you are in serious emergency, please call the Emergency Response System at 911 or go to the nearest emergency room.
Payment is due at time of service. We accept cash, check, and credit card. Checks are made out to The Karlfeldt Center. A $20 service charge will be added to all returned checks. Medical and Chiropractic care may be covered by insurance. Please ask front staff for more information. We do not submit to insurance on a patients behalf.
Return, Exchange and Refund Policy
Expired and/or opened products are not eligible for a refund. Unopened product can be returned for an in store credit. The credit, if returned within 90 days, must be used in 6 months or it will
Memberships and programs may incur a cancellation fee. Refer to Commitment Agreement when registering for these
Prepaid packages are eligible for refund with the services already provided deducted at their full price. Unused promotionalpackages are refunded in the following manner: 100% for 14 days after day of purchase, 50% for 30 days after day of purchase, no refunds past 30 days after day of purchase. No refund is given if any service included in the package has been provided by the Karlfeldt Center.