Once your account is created, you will receive an email with a temporary password that is active for one week. You will need to sign into the portal in order to complete your account set-up. Be sure to verify that your name appears correctly and the the names of the patient(s) you have requested access to appear on the screen.
Please be aware that when a patient turns 18, the record for the patient automatically becomes private. Messages can still be sent in regards to the patient, but information in the chart can not be viewed. After the patient is 18, he or she may grant permission to a parent or guardian to have access to the chart by completing and signing a release form. This permission can be revoked at any time at the request of the patient or at the discretion of the physician.