Clinic policies & procedures. Please read thoroughly.
-We appreciate the opportunity to take care of your Endocrine needs.
-Please note for new patients, paperwork generally needs to be turned in first before we can schedule. We also need pertinent labs/ records before scheduling in order to make the visit go smoothly.
-For new patients, we only allow a ONE time reschedule if over 48 hours. Appointments which are cancelled
-Please note that Dr. Juarez practices traditional Endocrine care. While she spends a lot of time with patients, she will not order unnecessary labs, overtreat thyroid, or practice outside of evidence based care. We understand we may not be the right fit for everyone. We feel it should be a mutually respectful relationship.
-Refills may take 48-72 business hours. Please plan accordingly. If you are overdue for labs and follow up, a one time one month refill will be sent. Please make sure labs and follow up are completed prior to the completion of the one month refill.
-Please use the patient portal preferably for communication. Do not use the email. Please limit calls to the office as we are with patients most of the day and can better respond to portal or text messages.
-For follow up patients, if there is a "no show" or
-Dr. Juarez is unable to call patients or respond to multiple/long portal messages. Discussions outside of quick questions which can be answered by staff are better discussed in a scheduled appointment in order to address all concerns at once.
-Please note copays, deductibles for the visit are due at time of service. We are not able to offer payment plans or bill later.
Please sign below to acknowledge the clinic policies & procedures.