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Welcome to Pediatrics R US / Eatonton Pediatrics
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1
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2
Were appointment times available within a reasonable time?
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3
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Were you able to get an appointment within the time frame that you wanted it?
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6
How likely are you to schedule a TeleVisit (online virtual visit) instead coming into the office to see the doctor?
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7
What time of day would you prefer to have a telehealth visit? (mornings, early afternoons, late afternoon)
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8
Was the front desk staff friendly and courteous to you?
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9
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10
Were the office nurses friendly and courteous to you?
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11
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12
Did the doctor spend enough time with you to address your needs and answer all your questions?
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13
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14
Did the doctor listen and address any questions or doubts you have regarding your child’s care and provide the appropriate answers?
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16
Has your child had any labs or x-rays ordered by our doctor?
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17
If the answer to above question is yes, were you notified of the results in a timely manner?
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18
Has our office completed any specialist referrals for your child?
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19
If the answer to above question is yes, do you feel that our office handled this in a timely manner?
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20
Upon leaving, did you understood the diagnosis and medical treatments recommended by the doctor?
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21
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22
Have we provided you with educational materials to help you understand the reason for your child’s visits?
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23
If the answer to above question is yes, was the information helpful and/or did it answer all of your questions?
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24
Do you feel that our care team addressed all of your child’s health care needs?
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25
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