Optometric Associates presents all of our patients with their rights and responsibilities with the expectation that observance of patient rights will contribute to more effective patient care and greater satisfaction for the patient, the doctor and the clinical organization. If you would like to review what your rights are as a patient, you may review or obtainain a written copy prior to signing this acknowledgment and consent.
Furthermore, Optometric Associates expects that they will be supported by the clinic on behalf of its patients, as an integral part of patient care. A personal relationship between the doctor and the patient is essential for the delivery structure. We present your responsibilities as a patient below.
Statement of Patient Responsibilities:
Optometric Associates believes that the best healthcare results from a real partnership between patients and their caregivers. Your responsibilities as a patient involve you actively being involved in your care. This includes:
1. Provide to the best of his/her ability, accurate, and complete information about present complaints, past conditions, medications, unexpected changes in conditions, and other matters pertinent to his/her health.
2. Understand and follow the treatment plan recommended by the provider or ask questions and discuss concerns with the provider when he/she does not understand or agree with the plan of treatment
3. Pay attention to your medications.
3.1. Tell your doctors or nurses about any allergies or serious problems you have with a medicine
3.2. Be sure you understand what the medicine is for and how you are supposed to take it.
3.3. When you pick up your medicine, check the bottle; be sure it has your name on it. If you've taken the medicine before, make sure it looks the same.
4. If in doubt, ask a question.
5. Keep appointments reliably and promptly or notify Optometric Associates when unable to do so, calling 24-36 hours in advance or at your earliest convenience.
6. Fulfill financial obligations for his/her care in a timely manner (pay your bill)
7. Be respectful of others while at Optometric Associates. Cell phones must be turned off throughout patient care areas due to HIPAA laws. Cell phone conversations and messaging must be conducted outside of the practice limits.
8. If you have a test; don't assume no news is good news. Ask for the results if you aren't contacted by your doctor or staff.