When you schedule an appointment with me, you are “purchasing” that time. It is yours unless you cancel it 24 hours PRIOR to your appointment time. The charge for a scheduled appointment not canceled 24 hours prior is $75.00 USD unless it is an emergency.
“Emergencies” are considered events beyond your control such as but not limited to, inclement weather, car accidents, funerals, hospitalizations or illnesses of the degree which keep you out of work.
This policy applies to an appointment you do not cancel if you choose not to continue counseling, an appointment you “forgot”, or an appointment which conflicts with another one you have made, or if you chose to do something that is important to you rather than come to counseling.
Charges for late cancellations or missed appointments are not billable to your insurance company, therefore you will be held responsible for any cancelation fees.
If you cancel two consecutive appointments, before rescheduling, we will need to discuss your treatment goals and whether you are able to commit yourself to counseling at this time.
If at some point you decide not to continue in counseling with me, please call my office and leave a message, especially if you have other appointments scheduled.
It is my intention to provide all of you with the greatest possible selection of appointment times. If you have ever waited for a “cancellation appointment”, you can appreciate someone who cancels in sufficient time for you to take the appointment.
During the time we have to work together, YOU are my priority. I am always happy to hear from you and will always try to accommodate you within the guidelines of this policy. I hope this statement provides clarification to a system that has been working well for everyone.