We shy away from medical questionnaires just as much as you, but it's the doctors orders if you want treatment that works. You're looking at about 15 minutes to get this done — beats sitting in the waiting room though!
You confirm that you are 18 years of age or older and reside in South Africa.
You understand that this platform, video, telephone calls, emails, WhatsApp messaging and SMS will be used by the doctor to render healthcare services to you (telemedicine).
You accept and consent to telemedicine for your clinical assessments, prescriptions, refills, appointment scheduling, and education.
You provide your consent freely and voluntarily to &BAM and the servicing doctor.
You promise to provide honest and accurate information.
You agree that the servicing doctor will decide whether or not the condition being diagnosed or treated is appropriate for a telemedicine consultation.
You acknowledge that any doctor that engages with you may have an affiliation with &BAM. The doctor will disclose any affiliation at the start of your consultation
You can opt-out of receiving care, at any stage, but acknowledge that it may not be in your best interest. If you opt out you release the doctor and &BAM from any obligations and liability arising from your discontinued care.
Your data will always be kept HIGHLY confidential and only shared with the required and authorised doctor and &BAM staff. You consent to the processing and transmission of your personal medical information to these parties:
The nature of the tools we use requires that some of your data is transferred across the South African border.
You may not hold &BAM liable for your use of the platform, services or information. (See Terms of Service: Warranties, disclaimers, indemnities and waivers).
Lastly, the Terms of Service lists:
You will receive a copy of your consent via email. You can withdraw your consent by emailing firstname.lastname@example.org.
Please take a photo of your driver’s license, ID book/card or passport.
You need to ensure that:
There is a once-off cost of R150 for the doctor’s consultation (this is refunded if you’re not suitable for &BAM). For &BAM customers, this once-off cost includes all ongoing care, repeat scripting, and doctor check-ups.
Once you process this payment, the doctor will review your submission and contact you within the next 24 hours. You can expect a call between 5 pm and 7 pm on weekdays.