Script for voicemail after 2nd attempt: "This is (your name), a volunteer from Hospicare and a member of your care team. I am making our weekly phone call to make sure you have the medications, supplies, and/or equipment that you need to get through the weekend. If you do have any needs or are having pain or unmanaged symptoms, please call Hospicare at 607-272-0212. Thank you. Goodbye."