As a recipient of telehealth services, you will need to participate in ensuring your safety during mental health crises, medical emergencies, and sessions that you have with me.
- I will require you to designate an emergency contact at the intake appointment. You will need to provide permission for me to communicate with this person about your care during emergencies.
- Crisis services include Telephone crisis lines (800-273-8255 or 505-277-3013), calling 911, or go immediately to the neared Emergency Room.
- Except where otherwise noted, I employ software and hardware tools that adhere to security best practices and applicable legal standards for the purposes of protecting your privacy and ensuring that records of your health care services are not lost or damaged.
- As with all things in telehealth, however, you also have a role to play in maintaining your security. Please use reasonable security protocols to protect the privacy of your own health care information. For example: when communicating with me, use devices and service accounts that are protected by unique passwords that only you know. Also, use the secure tools that I have supplied for communications (e.g. Vsee). For more information please see my specific recommendations for electronic security and safety here: http://steveratcliff.com/techrec.pdf