The following is an explanation of our office policies. We believe that a clear definition will allow us both to concentrate on the most important issue. Regaining and maintaining your health. We will be happy to answer any questions you may have regarding our policies, your account or insurance coverage.
We feel the patient’s health needs are paramount; therefore, the following payment policy is an attempt to allow you, the patient, to receive the care you need and clear your balance with the least amount of difficulty.
100% of the visit charges are due and payable at the time of service. Credit card on file will be charged for services provided in the event charges aren't paid on the date of service. This excludes variances in insurance benefits. Our Goal is to contain your health care costs and to provide you with the care you need or the care you think you can afford. Therefore, the Doctor will always discuss any special fees for services.
Patients under care are required to make regular payments on all unpaid balances. Payments need to be made at the time of service. We do NOT send monthly statements but we are happy to provide you with an itemized statement for your records/taxes.
Returned Check Fee:
There will be $25.00 fee charged in addition to the original amount paid for each check that is returned unpaid. Payment of fee and original amount must be cash, money order or credit card.
Health Insurance Coverage
Today many health insurance policies have provisions for chiropractic care. We will be happy to partner with you to electronically file your Primary insurance claim and do everything we can to assure you receive proper reimbursement. However, we CANNOT take responsibility for what your health insurance will or will not cover. You will be responsible for covering the estimated patient portion at the time of service. If there is any outstanding balance it will be your responsibility. Thank you in advance for understanding.
In order to better serve our patients we ask that you call 24 Hours in advance or as soon as possible if you are unable to make your scheduled appointment. Your appointment is reserved for you and if you fail to notify our office, it leaves a time slot open that could be used to help someone else. More importantly your appointment allows you to get the desired results you are here for.
*A $50 “NO SHOW FEE” will be charged for missed appointments without prior cancellation or rescheduling appointment within a 24 HOUR notice. CREDIT CARD ON FILE WILL BE CHARGED.
* A $20 rescheduling fee will apply to patients that have rescheduled their appointment 3 times or more. CREDIT CARD ON FILE WILL BE CHARGED.
Clinic Code of Conduct:
We strive to make our clinic as comfortable as possible for ALL patients and staff, so therefore we must enforce a zero tolerance policy in dealing with the following:
Physical and/or verbal abuse of any kind, offensive language and/or off color comments, hostile and/or confrontational behavior, romantic/sexual overtures and/or sexual innuendos of any kind.