All cancellations must be received at least 24h before your physical therapy session in order to avoid being charged. Clients who do not cancel with 24h notice will be charged the $50 late cancellation and no-show fee. Club Rehab Physical Therapy understands that emergencies happen. We provide every client with one free grace for a short-notice cancellation. You will not be charged for your first cancellation with less than 24h notice. Subsequent short notice cancellations and no-shows will be charged. All cancellations must go through the front desk and not the physical therapists themselves.
No shows are not eligible for the free cancellation.