What is telehealth?
- Telehealth is a way to visit with healthcare providers, such as your doctor, nurse practitioner, or physician assistant.
- You can talk to your provider from any place, including your home. You don't go to a clinic or hospital.
How do I use telehealth?
- You talk to your provider by phone, computer, or tablet.
- Sometimes, you use video so you and your provider can see each other.
How does telehealth help me?
- You don't have to go to a clinic or hospital to see your provider.
- You won't risk getting sick from other people.
Can telehealth be bad for me?
- You and your provider won't be in the same room, so it may feel different than an office visit.
- Your provider may make a mistake because they cannot examine you as closely as at an office visit. (We don't know if mistakes are more common with telehealth visits)
- Your provider may decide you still need an office visit.
- Technical problems may interrupt or stop your visit before you are done.
Will my telehealth visit be private?
- We will not record visits with your provider.
- If people are close to you, they may hear something you did not want them to know. You should be in a private place, so other people cannot hear you.
- Your provider will tell you if someone else from their office can hear or see you.
- We use telehealth technology that is designed to protect your privacy.
- If you use the Internet for telehealth, use a network that is private and secure.
- There is a very small chance that someone could use technology to hear or see your telehealth visit.
What if I want an office visit, not a telehealth visit?
- You are always able to request an in-person visit.
What if I try telehealth and don't like it?
- You can stop using telehealth any time, even during a telehealth visit.
- You can still get an office visit if you no longer want a telehealth visit.
How much does a telehealth visit cost?
- What you pay depends on your insurance.
- A telehealth visit will not cost any more than an office visit.
- If your provider decides you need an office visit in addition to your telehealth visit, you may have to pay for both visits.
Do I have to sign this document?
- No. Only sign this document if you want to use telehealth.
Do not sign this form until you start your first telehealth visit.
- Your provider will discuss it with you.
What does it mean if I sign this document?
If you sign this document, you agree that:
- We talked about the information in this document.
- We answered all your questions.
- You want a telehealth visit.
You can find a copy of this telehealth consent on our website: https://sites.google.com/phillipshospital.org/