This section explains several important aspects of treatment at SCC, including information to help you decide if you want to participate in psychotherapy. Additional information can be found in the following linked documents:
1. Psychotherapy helps you clarify your thoughts and feelings so that you can set goals, resolve conflicts, and improve your relationships with other people. It involves talking about and working through concerns and problems. Therapy can have benefits and risks. Since therapy often involves discussing unpleasant aspects of your life, you may experience uncomfortable feelings like sadness, guilt, anger, frustration, loneliness, and helplessness.
2. SCC clients begin by attending weekly sessions. If you and your therapist agree that it is beneficial to meet every other week as treatment progresses, you are welcome to do so. However, we do not provide regular services less frequently than once every two weeks. Additionally, SCC does not provide sessions more frequently than once every week except in the event of short-term crisis situations.
3. With rare exceptions, all providers of service (therapists) at SCC are graduate students who are working toward graduate degrees in marriage and family therapy or Associate Marriage and Family Therapists who have graduated and are now accruing hours towards licensure. They provide services under the supervision of California licensed mental health professionals.
4. All communications between you and your therapist will be held in strict confidence unless you provide written permission to release information about your treatment. There are exceptions to confidentiality. For example, therapists are required to report instances of suspected child abuse, dependent adult abuse, or elder abuse. Therapists may also be required or permitted to break confidentiality when they have determined that a client presents a serious danger to themselves or another person (e.g. physical violence). Your rights to and the limits of confidentiality are fully discussed in the Notice of Privacy Practices.
5. Communications between therapists and clients who are minors (under the age of 18) are confidential. However, parents and other guardians who provide authorization for their child’s treatment are often involved in their treatment. Consequently, your therapist may discuss the treatment progress of a minor client with the parent or caretaker.
6. Appointments are usually scheduled for 50 minutes. If you are unable to keep your appointment, please give 24 hours advance notice to cancel or reschedule. If you do not give 24 hours advance notice to cancel an appointment, you will be charged the full session fee unless you and your therapist both agree that you were unable to attend due to illness or emergency.
7. SCC fees are based on a sliding scale from $30-$95 per session. You will be expected to pay for each session at the time it is held unless you and your therapist agree otherwise. We do not bill insurance companies, and many insurance companies will not reimburse services provided at SCC since our therapists are in training. However, your therapist can provide a receipt to submit to your insurance provider if they are able to reimburse some of the cost.
8. SCC counselors do not provide emotional support animal (ESA) letters, with rare exceptions.
9. SCC collects information and data from you as part of routine practice, including your mental and physical health and wellbeing, recordings of sessions, and your opinion of services received here. This information and data is used to enhance treatment, for training purposes, for program management, and for research, including artificial intelligence and large language models. The information that the SCC collects from you may also be used for development of new services and products that may have commercial use or applications.
10. The Board of Behavioral Sciences receives and responds to complaints regarding services provided within the scope of practice of associate marriage and family therapists. You may contact the board online at www.bbs.ca.gov, or by calling (916) 574-7830. The clinic director of Sentio Counseling Center receives and responds to complaints regarding the practice of psychotherapy by any unlicensed or unregistered counselor providing services at Sentio Counseling Center.