SCHEDULING.

Appointments can be made through our online scheduling system (redbeardsomatictherapy.com/book-now), phone, or email.

CANCELLATION POLICY.

We require at least 48 hours notice if a client needs to cancel a session or reschedule it for another time or day. Late notice cancellations and no-shows will be charged at the full rate.

PAYMENT.

Payment is due on the day of service. If you have not communicated with your practitioner at least 48 hours prior to the appointment time, they will assume that you plan to attend your scheduled appointment.

You will be charged the morning of your appointment date. If there are any issues with payments being declined, you will be notified and given an opportunity to update your card or bank information. We do not allow clients to carry balances. 

For in-person sessions, we accept all major credit cards and checks. For online sessions, we accept all major credit cards.

If the session was missed without 48 hours' notice, it will be invoiced at the full fee.  The banking information or credit card held on file for your account will be charged unless another arrangement has been made ahead of time.  

INSURANCE. 

Red Beard Somatic Therapy does not take any insurance and does not provide superbills for insurance billing. Summary statements of services are available anytime upon request.

CONFIDENTIALITY.

All of the information shared is kept confidential unless a written release is approved and signed by you. Certain legal limits on confidentiality do exist and do not need a release from you: 1) If there is convincing evidence that you are in immediate danger to yourself or others, legal action may be taken for your own protection and the protection of others. 2) If you are involved in a medical emergency. 3) Incidents of child or elder abuse including physical, sexual, or neglect must be reported. 4) A court of law may subpoena information and may order the release of information.

Occasionally we may need to consult with other professionals in their areas of expertise in order to provide the best treatment for you. Information about you may be shared in this context without using your name or any identifying information.

In the event of an injury, illness, or other unexpected emergency situation that results in any practitioner at Red Beard Somatic Therapy becoming unavailable, your basic contact information (name and contact numbers or email) may be provided to a fellow clinician or associated professional. This will allow for your timely notification of appointment cancellations, as well as provide you with an opportunity to obtain further information regarding your continued care.

SECURE COMMUNICATION.

Red Beard Somatic Therapy uses HIPAA-compliant encrypted email on our servers. However, if your email system is not also encrypted security could be limited on your end.  For that reason, please understand that sensitive information should be shared by email or text message only at your discretion and that Red Beard Somatic Therapy cannot guarantee security outside our own secure servers. 

Our online sessions via video conferencing software (Zoom) are encrypted and HIPAA-compliant.

Sessions may not be audio and/or video recorded by either party. If you intend to record the session, you must get informed consent from your practitioner before doing so. 

LITIGATION LIMITATION.

Red Beard Somatic Therapy practitioners will not interact with attorneys or write opinions for any legal purpose. Due to the nature of the therapeutic process and the fact that it often involves disclosures of a confidential nature, should there be legal proceedings (such as, but not limited to divorce and custody disputes, injuries, lawsuits, etc.) it is agreed neither you (client) nor your attorney, nor anyone else acting on your behalf will call on any practitioner at Red Beard Somatic Therapy to testify in court or at any other proceeding, nor will disclosure of the therapy records be requested.  In addition, we have a policy of not communicating with a client’s attorney and will generally not write or sign letters, reports, declarations, or affidavits for a client’s legal matters. At our discretion, we may comply with records requests for an administrative fee with a $150 minimum charge due prior to the release of records.

EMERGENCY & CRISIS SUPPORT.

Red Beard Somatic Therapy does NOT provide 24-hour crisis services.   If a life-threatening crisis should occur, contact a crisis hotline, call 911, or go to a hospital emergency room. 

CONSENT I understand that this consent is purely voluntary. I have had the opportunity to discuss any concerns with regard to the services and treatment and by which all questions were answered accordingly and to my satisfaction.  I understand that I can withdraw anytime from working with Red Beard Somatic Therapy. 

I understand that any service provided by the practitioners working for Red Beard Somatic Therapy is intended to enhance relaxation, improve autonomic nervous system regulation, reduce pain caused by muscle or connective tissue tension, increase range of motion, improve circulation, and offer a positive experience of touch (where applicable).

The general benefits of bodywork and other somatic treatments, possible contraindications, and the treatment procedures have been explained to me. I understand these therapies are not substitutes for medical treatment or medications, and that it is recommended that I concurrently work with my Primary Caregiver for any condition I may have. I am aware that the therapists do not diagnose illness or disease, nor prescribe medication, and that spinal manipulation will not be part of any therapy performed with Red Beard Somatic Therapy.

I have informed my therapist of all my known physical conditions, medical conditions and medications, and recent or relevant traumas that may influence our work. I will keep the therapist updated on any changes. I have received a copy of the Practice Policies. I understand them and agree to abide by them.