Appointment Cancellation Policy
We strive to render excellent care to you and the rest of our patients. Your care and treatment are a priority to us. We also ask that you respect our physician’s time and expertise as well. In an attempt to be consistent with this, we have an appointment cancellation policy that allows us to schedule appointments for our patients, with respect for your time, the next patient’s time, and the doctor’s time.
Our policy is as follows:
We request that you give 24-hour notice in the event that you cannot make it to your scheduled appointment. If you miss an appointment without contacting our office or reschedule or cancel an appointment with less than 24-hour notice, it is considered a “missed” or “no show” appointment. YOU WILL BE CHARGED $25.00 FOR THE VISIT YOU WERE SCHDULED FOR. In order to make another appointment you will need to settle your account prior to your next visit or for both visits prior to leaving your next adjustment. Additionally, if you are more than 10 minutes late for an appointment, it will be considered a “missed” or “no show” appointment, and that appointment will need to be rescheduled. Also, if you miss more than 3 appointments, Crossroads Chiropractic reserves the right to discharge you from the practice for failing to follow treatment recommendations.
You may contact the office via phone or email. Phone is preferred. Please see our business card with all the contact information.
If you have any questions regarding this policy, please let our staff know, and we will be happy to clarify the policy for you.
We look forward to being a continued part of your wellness.
I have read and understand the Appointment Cancellation Policy of Crossroads Chiropractic and I agree to be bound by its terms. I am aware that I must pay for missed appointments prior to making a new appointment or as otherwise worked out by staff.