• New Client Inquiry

  • Thank you for your interest in Counseling Centers of North Puget Sound.

    You may use this form to send us a message about a a possible new client appointment. We are happy to help you find the help that is right for you.

    All information entered into this form is securely transmitted and stored, for your protection. YOUR INFORMATION IS CONFIDENTIAL, except when we are required by law to disclose information. For more information, see our privacy policy. We NEVER sell your information to anyone.

     

    Professionals:  Make a referral here.


    USING THIS FORM:

    This is for non-emergency new client appointment requests. If you are contacting us about someone who is in need of immediate help, please contact your local crisis line or seek emergency assistance.

    More information is better. Especially regarding office locations and hours/days you are available/not available, 

  • * We have one psychologist who provides autism evaluations:  Ann Uherek, PsyD.  Contact her directly to discuss possible appoiments at 206-729-2101.  We are unable to forward these requests to her.  

    Dr. Uherek is only providing evaluations currently, except for current and former clients for pscyhotherapy. 

     

  • CONTACT INFO:

    Please enter your information, even if you are contacting us about someone elese.
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    Pick a Date

  • You have chosen to restrict messaging from us.  We respect your choice.  However, we likely will not be able to personally let you know what we have done with your request.  

    Instead, you can generally expect:  After we have reviewed the request, we will forward it to the clinicians who may be a good match.  

    If someone has an opening that may work, they will reach out directly via phone, within a week.

  • WHO ARE YOU CONTACTING US ABOUT?

  • CONCERNS:

    Please give us some information so we can find the best match.

  • SERVICES:

    *NOTE. We might be able to help with treatment that is court-ordered, but we do not provide court-related evaluations/reports of any kind (except to confirm attendance in treatment), chemical dependency evaluations or treatment, or formal anger management programs. In the case of parenting plan/custody disputes: We have very limited ability to provided counseling services for children in these situations. In this situation, a staff member will discuss the situation further with you to determine if we are able to accept the case. We are unable to provide any kind of evaluations, treatment reports, or recommendations for custody/parenting plan disputes.

  • ABOUT COUPLE'S COUNSELING:  
    We have very limited availability for couple's counseling currently.  As such, we encourage you to continue your search for a counselor while you wait to hear back from us.
    Using insurance for couple's counseling?  Health insurance plans do not always cover couple's therapy.  When healthplans do cover it, they pay only when there is a diagnosed mental health condition, and the couple's therapy can be reasonably expected to help treat the condition.  Check with your healthplan to see if this counseling is a covered benefit. Your counselor can help determine if there is a condition that will meet insurance requirements for coverage.  

  • NOTE ABOUT PSYCHOLOGICAL AND AUTISM SPECTRUM EVALUATIONS:  We have one provider who provides these evaluations for children, adolescents and young adults:  Ann Uherek, PsyD. 

    Do not use this form for psychological evaluations.  Instead, contact her directly for more information.    206-729-2101

  • LOCATIONS:

  • SPECIAL COVID-19 ADVISORY:

    ** Many of our providers are working exclusively or primarily by telehealth (video conferencing, etc). If you do NOT wish us to consider telehealth as an option, then please say so in the Comments below. For in-person sessions, when available, we are paying close attention to hygeine and ventilation. Masks and COVID screening are required for in-person sessions.

     

  • APPOINTMENT PREFERENCES:

    IMPORTANT TIP: Later afternoon/evening appointments are often full. To ensure the best chance of finding a suitable match for your request, include as many options as possible for days and times that may work for your appointments.

  • FINANCIAL:

  • Note:  Douglas Chandler is not accepting Kaiser Permanente for new clients at this time.  

  • EMPLOYEE ASSISTANCE PLAN (EAP) INFORMATION:

    Some people may choose to use an EAP plan to cover the initial sessions of counseling. It can result in savings for the client.  EAP's are only accepted by some of our clinicians, and the specific EAP plans accepted varies by clinician. 

    In order to use an EAP, it must be agreed upon with the clinician in advance.  We do not accept EAP plans for any sessions for which insurance has already been billed.  

  • NOTES ABOUT INSURANCE:

    Acceptance of insurance plans varies by provider.

    ****Affordable Care Act (ACA/Obamacare) subsidized plans: We may be able to accept your plan, but you should check with your insurance plan to verify that we are able to see you.

  • *TRICARE MEMBERS: We do NOT have any providers who currently are contracted with TRICARE plans. However, we may have limited ability to accept TRICARE on an 'out-of-network' basis. Contact your TRICARE plan directly to determine if you have out of network benefits and what your cost share may be. Currently, we do not have any providers who work with Military One Source.

  • Apple Health/Medicaid Plans: We are unable to accept Medicaid plans.  If you have other insurance in addition to Apple, we may be able to bill the other insurance.  You will be responsible for the amount not covered by insurance (copayments or co-insurance, or deductible amounts).

     

    If you have Medicare AND Medicaid:  Unfortunately, we are generally unable to accept clients with BOTH of these plans.

  • *** MEDICARE and MEDICARE ADVANTAGE plans: We have a very limited ability to accept Medicare plans.  For Medicare Advantage plans, the clinician must be both a Medicare provider and eligible to bill the Advantage plan.

  • PLANS WE DO NOT ACCEPT:

    • Veterans Administration plans, CHAMPVA, or VA Community Care plans.
    • All 'Provider One" Plans:
      • Labor and Industries (L&I)
      • Crime Victims Compensation (CVC),
      • Adoption Support, 
      • **Medicaid/Apple Health
      • Developmental Disabilties Administration (DDA)
    • Auto insurance or other non-health insurance plans*****

    *****Auto Insurance or other insurance plans: We generally do not accept these plans. However, we may be able to see you if your healthplan is accepted by the clinician, your healthplan is aware of the other insurance claims, and is willing to pay for your treatment (under a process called subrogation).

    FINANCIAL ASSISTANCE: We have a very limited capacity to provide financial assistance with the cost of care. If you need help paying for treatment, discuss this with your provider to see if it may be available for you.

  • PLEASE NOTE: As the pandemic has drawn on, increasing numbers of people are contacting us in need of help. We have been overwhelmed with the number of phone calls and emails requesting new appointments. We will do our best to respond as soon as possible.

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