IMPORTANT:
THIS IS A TIMES TEST.
You have 15-minutes to review the written/video material and complete this test.
Test will automatically close once time has expired.
Click NEXT to begin.
I understand the information presented in this in-service and need to answer at least eight of the questions correctly (80%) to pass.
Indecate how you are taking this test. In the agencey office or online.
1) Difficult people are often:
2) Most people with passive personalities tend to be violent:
3) Aggressive people may:
4) A person who seems difficult to you may get along fine with everyone else.
5) To get along with difficult coworkers you should:
6) Workplace violence:
7) Paying attention to violence in the workplace is an important part of every nursing assistant’s job.
8) Strokes, Urinary infections, and pain can all cause clients to be combative.
9) If you yell louder than the person yelling at you, he or she will probably quiet down.
10) Your personal safety is just as important as your client’s safety.