This Agreement sets forth the terms of your Membership in the Natural Health Strategies (NHS)/Holistic Health Healthship, Inc and Dr. Brown's Care Program (“Clinical Membership”). The Clinical Membership is designed to provide direct personalized naturopathic medicine and mind-body services.
INITIAL NOTICES:
NOT HEALTH INSURANCE. THIS AGREEMENT IS NOT HEALTH INSURANCE AND DOES NOT MEET ANY INDIVIDUAL HEALTH INSURANCE MANDATE THAT MAY BE REQUIRED BY FEDERAL OR STATE LAW, INCLUDING THE FEDERAL PATIENT PROTECTION AND AFFORDABLE CARE ACT, AND COVERS ONLY LIMITED ROUTINE HEALTH CARE SERVICES AS DESIGNATED IN THIS AGREEMENT
BINDING ARBITRATION. THIS CONTRACT CONTAINS A BINDING ARBITRATION PROVISION THAT MAY BE ENFORCED BY THE PARTIES
Member understands and accepts the above notices:
1. NHS Clinical Membership Options and Membership Fees.
The Clinical Membership offers different Clinical Membership Options, each with a diverse scope of services and fees. You must select your desired Clinical Membership Option from the available list on our website at www.derkeribrown.com/join. The terms of your chosen Clinical Membership Option can be found there.
Clinical Membership Options may change occasionally, and you will receive at least thirty (30) days advance notice of such changes. However, you are entitled to the full scope of your Clinical Membership Option as it existed as of the effective date of your current Membership Term for the duration of such Membership Term. For any subsequent Renewal Term, you may accept the revised Clinical Membership Options (which may include changes in the Clinical Membership Fee) or reject such changes and terminate your Membership.
You may pay your Clinical Membership Fee in a single sum or make periodic payments per a monthly Clinical Membership Fee Payment Schedule. The initial payment must be made before your Clinical Membership commences. Once paid, your Clinical Membership Fee is non-refundable, except as outlined in the Natural Health Strategies Refund Policy, available at www.derkeribrown.com/Q&A (What if I change my mind about my Membership?”).
2. No Emergency Care; Certain Services and Items Excluded.
If you have an emergency, you must dial 911. Dr. Brown does not treat emergencies. NHS is a holistic medical practice that provides professional services, including those covered in your chosen Membership option. Still, it is not intended as a primary care physician/practitioner practice. While we can order services such as diagnostic tests, and laboratory services, we do not provide pharmaceuticals, medications, or those services themselves. We are not intended to take the place of your primary care physician.
3. FSA and HAS Insurance Accepted; Self-Payment Only.
NHS participates in accepting FSA and HAS cards. Clinical Membership is a direct health care service, not health insurance. You are responsible for paying all fees for Natural Health Strategies and Dr. Brown’s services.
We do not participate in federal healthcare programs such as Medicare or Medicaid. If you have health insurance, your insurance policy is a contract between you and your insurance company. You are responsible for knowing your benefits and how they will apply to your benefit payments. We take no responsibility to understand or be bound by the terms and conditions of such insurance. There is no guarantee your insurance company will make any payment to you to reimburse some or all of the cost of the services you have purchased through your Clinical Membership.
4. Subscription Billing.
To participate in the Clinical Membership, your Clinical Membership Fee payments will be regularly charged to your credit card. As a result, you agree to allow NHS to securely store your credit/debit card information (the “Payment Method”). You authorize the Payment Method to be used automatically for your payment responsibilities to NHS. If a credit card account is being used for a transaction, the NHS may obtain preapproval for an amount up to the payment amount. If you want to designate a different payment method or if there is a change in your Payment Method information, you can change the information with us by messaging admin@drkeribrown.com. This may temporarily delay your ability to make online payments while verifying the new payment information. You represent and warrant that: (1) any credit/debit card information you supply is accurate, correct, and complete, (2) charges you incur will be honored by your credit/debit card company, (3) you will pay the charges incurred in the amounts posted, including any applicable taxes, and (4) you are the person in whose name the credit/debit card was issued and are authorized to make a purchase or other transaction with the relevant credit/debit card and information. You agree and authorize the Payment Method to be billed automatically per the Clinical Membership Fee Payment Schedule in an amount equal to the Clinical Membership Fee in effect for your Membership Term. Your Membership Fee Payment Schedule is reflected in, or can be selected as part of, the Membership option you choose when you become a Member or modify your Membership.
If we are unable to secure funds from your debit/credit card(s) for any reason, including, but not limited to, insufficient funds in the debit/credit card or insufficient or inaccurate information provided by you when submitting electronic payment, we may undertake further collection action, and, where deemed appropriate, suspension of services.
You can revoke this authorization by contacting us at admin@drkeribrown.com at least fifteen (15) days before the scheduled payment date. You understand that your Clinical Membership may be canceled or, as deemed appropriate, suspended if you revoke this authorization. You remain responsible for all charges you incur or otherwise owe to NHS. This authorization will remain in full force and effect until revoked by you or NHS.
5. Term and Termination.
A. Term.
Unless it is terminated earlier per Section 5.B. of this Agreement, the initial term of this Agreement will be for one (1) year, beginning on the date we receive your initial Clinical Membership Fee payment. After that, this Agreement will automatically renew for successive (1) year periods (each, a “Renewal Term”) unless either you or NHS notifies the other in writing, not less than thirty (30) days before the expiration of the Initial Term or the applicable Renewal Term, of the notifying party’s desire not to renew this Agreement. Suppose the Company has provided you with timely notice of a change in your Clinical Membership Option or Clinical Membership Fee per the terms of Section 1 above. Unless you have provided information about your desire not to renew for another Renewal Term, the change in Clinical Membership Option or Clinical Membership Fee will be incorporated into this Agreement beginning at the start of the applicable Renewal Term.
B. Termination. Either you or NHS may terminate this Agreement at any time, with or without cause, upon thirty (30) days before written notice. Upon notice of termination, you will be entitled to receive the services included in your selected Clinical Membership Option until the effective date of termination.
6. Electronic Communications and Telemedicine.
a. You agree to receive electronic communications via email by providing your email address. You also elect to receive electronic communications via phone or SMS text messaging.
b. I authorize NHS to use the telehealth practice platform for telecommunication, evaluation, testing, and diagnosis of my medical condition.
c. I understand that technical difficulties may occur before or during the telehealth sessions, and my appointment cannot be started or ended as intended.
d. I accept that the professionals can contact interactive sessions with video calls; however, I am informed that the sessions can be conducted via regular voice communication if the technical requirements, such as internet speed, cannot be met.
e. I agree that my medical records on telehealth can be kept for further evaluation, analysis, and documentation. In all of these, they can be sent via email; my information will be kept private.
7. Privacy and Confidentiality.
Natural Health Strategies will maintain a record of their services and maintain the confidentiality of your medical information.
8. Entire Agreement; Amendment.
Upon at least thirty (30) days’ notice to you, NHS may unilaterally amend the Clinical Membership Fees and Clinical Membership Payment Schedule, effective as of the start of the subsequent Renewal Term, and amend this Agreement if required. Upon receipt of such notice, you may accept these changes or reject them by terminating your clinical Membership according to the terms of Section 5 (Termination).