This statement is to inform you of our financial policy. Financial arrangements are both necessary and beneficial to maintaining a sound professional relationship. We wish to inform you of our office policy in this regard. We are also committed to providing your child with up-to-date information and educational tools so that you may fully participate in maintaining your child’s optimum oral health. Our financial policy is intended to facilitate excellent service to your child while minimizing our administrative costs.
All charges you incur are your responsibility regardless of your insurance coverage. We must emphasize that as your dental care provider, our relationship is with your child, our patient, not with your insurance company. Your insurance policy is a contract between you, your employer, and the insurance company. Our office is not a part of that contract. If payment from your insurance company is not received within 60 days from date of service, you will be expected to pay the balance in full.
As a courtesy to you we will help you process all your insurance claims. You may direct your insurance company to pay your benefits directly to our office by signing the authorization on the Assignment of Benefits Agreement. In order for our office to file your insurance claim, you must bring a completed dental insurance form or proof of insurance at each appointment.
Payment is due at the time service is provided. Our office accepts cash, personal checks, MasterCard, Visa, and Discover. We offer payment plans through third party financing. If you would like more information regarding to the third party financing please check with our financial coordinator.
Returned checks and balances older than 60 days may be subject to collection fees and finance charges at the rate of 1.5% per month (18% annually Our office will charge you equivalent to an office visit of $50 per child for missed appointments and appointments cancelled without a 48-hour advance notice. It is vital you give our office a 48-hour notice to avoid cancelled appointment charges. Additionally, please be advised that if you are more than 10 minutes late to your appointment, we may not be able to accommodate you and you may be asked to reschedule. Please arrive on time so that you can ensure that your child is seen at their appropriate appointment time.
If you have any questions regarding our financial policy, please ask. We are committed to providing you with the most positive experience in dental care.