Email: This policy is for patients that allow Vallee Health Repair, PLLC to communicate to them via a password-protected email that the patient checks minimally three (3) times per week. Vallee Health Repair, PLLC will only communicate electronically with the email that you have provided as approved for communication. This email will not be provided to any third-party unless this third-party is for submission of payment or legally subpoenaed. Vallee Health Repair, PLLC cannot guarantee privacy or security of any message sent via email. There is the potential for interception of email communications from third party entities.
Phone: I understand the method of contacting the office, my provider, or any -ancillary staff member must be done via (217) 577-2992 or by responding to an email sent by Vallee Health Repair, PLLC. If a phone call attempt is not received by Vallee Health Repair, PLLC please leave a fully-detailed message spoken clearly including your date of birth, full name and concern. Vallee Health Repair, PLLC will return your call within seventy-two (72) hours.
Social media: I understand that using social media, including but not limited to: Facebook, Instagram, Twitter, or other platforms, are not permissible forms of communication. These forms of communication cannot guarantee privacy or prevention of interception and therefore will not be used for any communication other than requesting or cancelling an appointment. Any attempts to communicate using social media for medical advice or discussion will not be acknowledged.