Fees for Services
All fees should be paid at the time services are rendered. Cash, personal check, debit, HSA cards and credit cards are welcome and will be processed prior to the session. If your therapist is not a participating provider for your insurance plan, she will supply you with a receipt of payment for services, which you can submit to your
insurance company for reimbursement. Please note that not all insurance companies reimburse for out-ofnetwork providers.
Fees for Self Pay (without insurance)
Costs for therapy are the same whether in office or virtual. Your cost may differ if you use insurance or set your appointment from a directory like Telemynd or Headway.
Self Pay Rate:
- $120 per 60 minute individual or couples session
- $150 for 90 minute individual or couples session
- $185 for 120 minute individual or couples session
In general, it is recommended that you attend therapy weekly or bi-monthly to start so that you can start making progress faster. The number of sessions initially recommended can range from 4-16, depending on your diagnosis and the rate at which you progress to meet your goals. This will be re-evaluated with your input every 3-4 months.
Christi, your therapist at Ardent Grace Counseling and Teletherapy, always honors client choice in how often (once a week, twice a week, once a month, etc) and how long (60, 90, 120 minutes) your sessions will be. She is a partner in your mental health, and you are always in control of the goal setting process.
You may apply for lower rates within a sliding scale with sufficient proof of household income. Depending on your income and/or other factors you may wish to discuss with your therapist, your session costs may be between $35 and $85 for a 60 minute session. Call or Text (254) 271-0055 for more information.
If you are using insurance, you must pay your predetermined copay, set ahead of time, according to your plan and coverage. The platform that you schedule with will collect your credit card information and process your copay.
Depending on your insurance, scheduling and fees will be coordinated through one of the following:
In some cases, depending on your insurance, the cost of the copay can be higher than the self-pay rates listed above, and you always have the option to switch to self-pay for the next session. Just be sure to let your therapist know that you would like to do so, and schedule the next session through the self-pay scheduling link on ardentgracetherapy.com or the AG app.
A credit card will be required to book your session. You may cancel for a full refund or reschedule your session up to 24 hours before the scheduled appointment time. If you cancel after that time or if you do not arrive or check into the online waiting room, you may be charged up to the full fee of the session self-pay rate. These fees may be avoided by simply calling or texting your therapist or rescheduling/cancelling on-line within the above time frame.
It is understood that sometimes there can be a legitimate reason for a last minute cancellation/no-show, which is why you must contact your therapist by the end of the day if you miss a session, and you want your situation to be taken into consideration for a waiver. The no-show fee may be waived on a case by case basis. Please note, no more than 2 last minute cancellations/no-shows will be waived for any one client/couple.
This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created.
The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.
If you are billed for more than your Good Faith Estimate you have the right to dispute the bill.
You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.
You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.
There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.
To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call (877) 696-6775.
For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call (877) 696-6775.
Keep a copy of this Good Faith Estimate in a safe place or take pictures of it. You may need it if you are billed a higher amount.