Thank you for choosing American Skin Institute to be your healthcare provider. Our team of medical professionals will strive to ensure the best possible outcomes for your care. Please take the time to review our financial policies below; this information is compiled with the intent to provide you comprehensive understanding of all the financial events that could impact your visit.
1. Consent to Treatment: I hereby authorize American Skin Institute, Inc. to provide medical services to me, and I hereby consent to the performance of laboratory tests, diagnostics, and other medical treatments discussed with my provider.
2. Self Pay, Contracted & Non-Contracted Patients: If you do not have coverage by one of the insurance plans with which we are contracted, full payment for your services will be collected at the time of your visit. If you have billing questions, please contact a representative in the billing office. For your convenience, we accept Visa, Mastercard, Discover, Care Credit, and Cash. There is no guarantee of efficacy for any treatment or service. Payments are non-refundable.
3. Insurance and Insurance Collection: American Skin Institute is contracted with Medicare and many other PPO health insurance plans; we do accept several HMO plans with a referral. Please call us to verify your HMO coverage. Based on the benefits provided by your insurance carrier, there may be a copay (office visit charge), deductible, and/or coinsurance that you are responsible for at the time of your visit. We will submit a claim to your insurance company on your behalf. Services that have been disallowed or non covered by your insurance carrier, are the responsibility of the patient. It may take your insurance company 30-60 days or longer to process your claim. Please remember that it is the patient's responsibility to understand what services are covered under his or her insurance plan and what benefits are provided.
4. Billing Process: A statement will be sent to the address on file for any outstanding charges. Our billing office will work with you to understand these charges as needed. If your account is not settled within 90 days from the date of service, your account will become delinquent and will be sent to a collections agency. A minimum fee of 9% of the outstanding account balance or $25, whichever is greater, will be assessed on your account when it is sent to the collections agency.
5. Procedures and Lab Charges: Charges for procedures and lab work may be assessed in addition to charges for office examinations. If you have a skin growth or other specimen sent to a lab for evaluation, there will be two separate charges. One charge will occur for the performance of the procedure and another will occur for a lab to examine the specimen. The lab may independently bill your insurance carrier. If you have questions regarding these fees, please contact the lab that performed the services directly. General dermatology conditions can often require multiple treatments and there can be no guarantee that a specific treatment will work for any specific condition. Multiple office visits may be required to determine an effective treatment. Each office visit will require a separate fee. If you have a copay, it must be paid at each visit per insurance company policies, we cannot waive copays or other patient financial obligations. American Skin Institute reserves the right to send out specimens to an outside laboratory for special staining purposes, pathologic interpretation, and/or obtain a confirmatory diagnosis. American Skin Institute is not responsible for any outside facility charges that are incurred.
6. Cosmetic Procedures: We do not bill insurance carriers for cosmetic procedures (lasers, peels, sclerotherapy, fillers, neurotoxins, Botox®, etc.) All cosmetic procedures must be paid in full prior to the procedure. Minimum cosmetic consultation fee is $150. Cosmetic consultation fee is non-refundable, and can be applied only to cosmetic procedures, not product purchases or any non-cosmetic medical services. Consult fee can be used only with the same provider seen for consultation. Payment is due at the time of service for all cosmetic procedures. Payment applies to the procedures performed at the time of service only and not to any other future treatments or packages unless specified in a written receipt at the time of payment. Cosmetic package purchases are non-refundable. There is no guarantee of efficacy for any cosmetic service. All payments for cosmetic treatments and services are non-refundable.
7. Right to refuse service: You and the clinic have the right to refuse treatment at any time for any reason.
8. Duration: This consent will be effective as long as you are a patient of this clinic.
9. Credit Card Payment Authorization: Medical charges are the responsibility of the patient. As a courtesy to our patients, we will submit the charges for payment to your insurance company. We require credit or debit card information to be left on file for future balance billing purposes. By signing below, you authorize American Skin Institute to charge your credit card on file for any remaining charges determined by American Skin Institute to be the responsibility of the patient.
10. Missed Appointments and Late Cancellations: We ask for you to arrive within 15 minutes of your scheduled appointment time. Failure to arrive at your scheduled appointment time will result in a missed appointment fee of: $75 for medical appointments; $150 for cosmetic appointments including, aesthetician services; $450 for surgical appointments. To cancel or reschedule an appointment, please inform us by 4:00 pm at least one business day prior to the appointment time for medical/cosmetic visits and 14 days for surgical visits to avoid incurring the missed appointment fees outlined above. Our system will automatically apply a missed appointment fee to your account.
11. Non Covered Services Are Your Responsibility: We may decline to see patients for non-emergent visits if co-payments are not made at the time of the visit. In addition, please be aware that your American Skin Institute provider may render services that may not be covered as a benefit of your specific insurance plan. Patients or Guarantors are financially responsible for any and all services provided that may not be covered by your insurance plan. It is your responsibility to know and understand your specific insurance plan and what benefits are provided. Some procedures you may undergo are best performed utilizing the equipment, safety, and comfort that can be obtained in an Ambulatory Surgery Center (ASC) setting. Please be aware that these charges are separate and apart from those fees charged by the physicians of the American Skin Institute. You should ask your insurer how your benefit plan would cover any outpatient facility/ASC charges. ASI Surgery Center is out of network for certain health plans.
12. Minor patients (0-17 years old): The adult accompanying a minor and the minor's parents or guardians are responsible for full payment for services rendered. If a minor is unaccompanied, consent for treatment and payment arrangement must be provided in advance of treatment.
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