Acknowledgement of Attendance Policy
Brandywine Rheumatology is committed to providing quality care to all our patients. It is important for patients to keep their appointment times. NO SHOW appointments result in unused Physician/Provider times in which another patient could be treated.
It is the obligation of each patient to call and notify Brandywine Rheumatology when an appointment cannot be kept.
- Notification of a cancellation must occur at least 24 hours prior to your appointment, unless there is documentation of a true emergency, or it will be documented as a NO SHOW (a cancellation without notification).
- Two consecutive NO SHOWS or three accumulated NO SHOWS may result in a patient being discharged from our practice.
- Excessive cancellations with or without notification may also result in patient discharge from our practice.
If a visit is deemed a NO SHOW, a fee will be incurred and made payable to Brandywine Rheumatology prior to rescheduling an appointment. These fees are as follows:
Established patient $50.00
New Patients $150.00