Financial Obligations and Insurance
Co-Pays are due at the time of your visit regardless of who brings the child in for the visit. The co-pay amount is determined by your insurance company and is a contract between you and the insurance company. The insurance company requires that we collect your co-pay at the time of your appointment. We cannot waive co-pays as this would be insurance fraud.
Our office participates with a variety of insurance plans. Every policy is different. It is your responsibility to understand your policy, your expected co-pay, and any deductible amounts that may apply. Payment options are available through the portal if you wish to pay your co-pay ahead of an office visit or make payments towards your balance. Balances due must be paid in a timely manner. Accounts carrying a delinquent balance may be assessed a monthly finance charge. If you fail to make payment and your account becomes delinquent, your account may be sent to collections and your children may be dismissed from the practice.
New parents will need to contact your employer and/or insurance company to inform them of the birth of your baby. If you do not do so within a specified timeframe (typically 30 days from birth) you may be financially responsible for a larger portion of your inpatient stay and first few visits.
If your insurance provider requires you to select a primary care physician, you will need to notify them prior to your first visit with us.
Any change in insurance must be provided to our office as soon as possible to prevent billing issues.
As medical providers our relationship is with you and your child, not your insurance company. Filing insurance claims is a courtesy we extend, but all charges are ultimately your responsibility from the date that services are rendered. It is in your best interest to be familiar with your specific plan benefits and coverage. Our responsibility is to provide your child with the best care possible. If that includes treatment or medication that is not covered by your insurance, then you will be expected to pay for those services.