Cancellation Policy
1. In order for TMS Therapy to be effective, it should be performed on a routine basis for the complete treatment protocol of approximately 36 sessions. For self-pay patients, we will refund payment ONLY if we receive notice of cancellation at least seven (7) days before the date your initial (acute phase) treatment is scheduled to begin. No refunds will begiven within seven (7) days before you are scheduled to start the initial, acute phase, or treatment block.
2. Missing any treatment could affect your response to TMS and is not advisable. If you fail to cancel a particular day's TMS treatment within 24 hours of that treatment, you will be charged a cancelation fee of $50.00. TMS HV, in its sole discretion, may choose to waive or reduce this cancellation fee, however, any waiver or reduction in cancellation fee shall not be deemed a change in the Cancellation Policy and TMS HV reserves the right to enforce its Cancellation Policy on all subsequent missed treatments. Please be advised that most insurance companies do not reimburse for missed appointments and therefore you will likely be personally responsible for any assessed cancellation fee.
Payment Requirements:
1. All patients must have a valid credit card on file while undergoing TMS therapy. By signing this acknowledgement, you hereby provide TMS HV the authorization to charge your credit card for all sums owed at the time they become due, including applicable deductibles, copays, co-insurances and balance bills.
2. The patient is ultimately responsible for payment for TMS therapy. We accept most forms of payment. Payment for TMS therapy should be made to TMS Medical of the Hudson Valley, P.C. Returned checks will becharged the entire amount plus a $25 return check fee. Late payments will be charged interest at the rate of 1% per whole or partial month the payment is overdue, or 5% of the total bill, whichever is greater.
3. If you fail to timely make required payments, TMS HV reserves the right to pursue any and all means to collect outstanding payments. If TMS HV incurs any attorneys' fees and costs in its collections efforts, you shall be responsible for reimbursing TMS HV for all attorneys' fees and costs incurred to the extent permitted by law*.
*If any collections efforts proceed to court, this provision shall be interpreted as a prevailing party fee provision.