As a courtesy to our patients with active dental insurance plans, we will verify your eligibly prior to starting orthodontic service with our office. Our insurance department will validate the estimated insurance credit we have given to you is the most current information provided by your insurance policy.
Please know that insurance companies DO NOT pay for orthodontic treatment IN FULL upon submission of a single claim. Nor do they pay PER VISIT, as they do with your general dental needs. Orthodontic insurance is paid over the course of your treatment time, either monthly, quarterly, or annually depending on the policy.
In order to receive the full insurance benefit we have quoted for you, this policy MUST remain active for the duration of your orthodontic treatment with our office. If any changes or lapse in coverage occurs during the course of treatment, your insurance reserves the right to stop any additional payments on this treatment.
Please note that we only collect payment from one insurance carrier per orthodontic treatment. If you have dual coverages, we will delighted to file with your secondary payer on your behalf. However, we will require them to send any payments to you directly for your treatment. This clause also applies with coverages obtained after you have already started orthodontic treatment with our office. In addition, we only file insurance for patients in active orthodontic treatment. Insurance claims for lost or broken retainers will not be filed by our office.
If for any reason your insurance declines to pay the estimated portion of your orthodontic treatment, you are liable for the unpaid balance prior to the removal of your orthodontic appliances.