Appointment times are reserved for you alone. When you make an appointment, please be sure that you are able to keep it. Please not that these policies may result in additional charges incurred within the office and are not covered by your insurance.
No Show Policy
A "no show" is an appointment that was not cancelled in advance, no show inconveniences other patients who need dental care and can cost the practice a lot of money by having the doctor and staff idle. This ultimately increases costs for everyone. A no show for a scheduled appointment will therefore result in the following fee:
- Cleaning/Preventative Appointments - $50 flat fee
- Basic/Major Appointments - $50 for every half hour scheduled
- Surgery Appointments - see separate surgery policy
Surgery Appointment Policy
There is a $200 scheduling deposit to secure your desired appointment date and time. Patient is eligible for a FULL REFUND if appointment is cancelled 5 days BEFORE surgery date. Rescheduling/Cancellation within 5 days of surgery date with result in the forfeit of deposit. If you wish to reschedule once you have cancelled within 5 days of your surgery date, there will be another $200 non-refundable deposit, necessary to secure your new surgery date.
Rescheduling/Cancellation Policy
There will be a charge of $50 for rescheduling or cancellation of an appointment within less than 24 hours of your appointment.
A $25 fee will be assess when dental records, including diagnostic x-rays, are requested by the patient and are not being transferred to another healthcare provider for continuity of care. All dental records requests require 2-3 business days for processing. There is also a $25 fee for FMLA or other work related forms, and personal disability (non-federal) forms.