Your physician/provider’s orders for your home care have changed.
The home health agency must follow physician/provider orders to give you care. The home health agency can’t give you home care without a physician/provider’s order. If you don’t agree with this change, discuss it with your home health agency or the physician/provider who orders your home care.
Your home health agency has decided to stop giving you the home care listed above.
You can look for care from a different home health agency if you have a valid order for home care and still think you need home care. If you need help finding a different home health agency to give you this care, contact the physician/provider who ordered your home care. If you get care from a different home health agency, you can ask it to bill Medicare.
If you have questions about these changes, you can contact your home health agency and/or the physician/provider who orders your home care.
You cannot appeal to Medicare about payment for the items/services listed above unless you both receive them and a Medicare claim is filed.