We appreciate your decision in choosing us to provide you with the necessary dentistry that you deserve. Our Practice is proud of the dentistry we provide you and your family. Our goal is to not just correct any dental problems you may have, but also to show you how to prevent dental disease in the future to save you time and unnecessary expenses. We will provide you with quality dental care in a pleasant surrounding and as efficiently as possible.

Appointment Delays unfortunately do occur occasionally. We realize that your time is valuable and we always schedule appointments accordingly. Delays happen due to a dental emergency one of our patients is having. We ask for your understanding if this should occur. We always provide this emergency service to all our patients.

Broken Appointment: Charged $55, to avoid this fee please notify us at least up to (48) hours' notice (2 business days) in advance of your appointment to cancel or reschedule. When you miss or cancel your appointment with out prior notification, Truxel Dental will charge $55.00 cancellation / broken fee. For evening (after 4 pm and Saturday appointments) we require a 72- hour notice. If a Saturday appointment is canceled or no show you will be charged $75.00

Dental Insurance: Some insurance plans will not cover 100% of all dental expenses. Your portion not covered by insurance is due at the time the treatment is rendered. Dental insurance is a contract between the patient and the insurance carrier, the patient is still the responsible party regarding dental fees. Fees quoted before actual insurance pays are only estimates.

Financial Policy: We have made and continue to make every effort to keep down the cost of your dental care. We try to avoid sending statements, because the cost of paperwork, postage, and manpower affects our fees. We know that our patients appreciate knowing exactly what financial responsibility they will incur. Therefore, we inform our patients about our financial policy before we begin treatment. Our policy is to request payment at the time of your treatment, unless you arranged an alternative financial agreement.

Balance over 60 days old will accrue an interest charge of .83% monthly or 10% annual. Any delinquent accounts referred for outside collection shall pay for all expenses including court costs, and reasonable attorney's fees. If you have any questions about the above statement, please do not hesitate to ask us.