Frequently Asked Questions

How does membership points work?

Instead of the common monetary or credit card way in getting service done for treatments, MyHB Center utilizes a points system.

From a MyHBC member’s perspective, points are linked to membership and are used to exchange for treatments.  Members are able to buy points at our online shopping store. Also the purchase of points include bonuses and flexibility to select any treatment listed at the store.

In all, the points system allows our members to optimize their treatments goal that is tailored exclusively to their needs, expectations, and schedules.      

Are points transferrable to other members?

No.

Can I cash in my points?

No. However, any points that you do have will be credited for future treatments. 

What are membership levels?

There are four levels available: Bronze, Silver, Gold and Platinum.  Each level, from Bronze to Platinum, elevates to a higher step that offers substantial benefit of cost saving for treatments.

How does the membership level correlates with points system?

The membership levels have weighted values that are associated with points.   They include bonus points which increase at higher membership levels:

-  Bronze level has a point-value 100% for every dollar that is  invested in treatments.

-  Silver level has a point-value of 105% for every dollar that is invested in treatments.

-  Gold level has a point-value of 110% for every dollar that is invested in treatments.

-  Platinum level has a point-value of 115% for every dollar that is invested in treatments.

How do I earn points?

It is the extent of your investment in an overall treatment program, which dictates your membership level, membership level and bonus points.

Can I change the level of my membership at anytime?

Changing to a higher membership level can be done only at the time of the membership renewal date.

How are points applied for treatments?

Points can be applied by simply visiting our website to shop for the listed treatments. The items selected will be placed in the shopping cart, along with the calculated total of points. Once submitted to MyHBC for processing, a representative will be available on the day of your appointment to assist.

If I have no points, do I lose my membership?

No.

What happens when my treatments exceed the points I have available?

When a member encounters a situation of insufficient points for their treatments, they can simply go to our website to purchase more of them on-line.  This will avoid possible snafu in completing an appointment on schedule.     

What must I do to buy more points?

You may go to our website to buy points or contact our office for assistance.

If I don't renew membership, can I still use my points to shop for treatments?

Yes, until your points are used up.

Is membership level lifetime?

Yes.

Can I get treatments and not becoming a member?

Yes, as a guest.  A guest does not receive the benefits, discounts, giveaways, and bonuses that are regularly offered to those who are members.

How will I know the balance of my points that I have available?

You can go to MyHBC website and enter your passcode to view the balance of your points, as well as, other related information posted on the webpage. 

 

WHAT IS truSculpt® Flex?

truSculpt® flex is a personalized muscle sculpting treatment that adjusts to your fitness level, shape, and goals to strengthen, firm, and tone your muscles. The unique Multi-Directional Stimulation (MDS) technology delivers three treatment options by replicating intensified crunch, squat and twisting actions.

AM I A CANDIDATE FOR truSculpt® flex?

Healthy men and women can benefit from truSculpt® flex treatments. Our provider will discuss with you if you are a candidate, based on your health and medical history.

HOW LONG DOES A TREATMENT TAKE?

Up to two areas can be treated in one 45-minute session.

HOW MANY TREATMENTS WILL BE NEEDED?

Remarkable results can be achieved with as little as six treatments. Additional treatments may be required to achieve the personalized results you desire.

WHAT WILL THE TREATMENT FEEL LIKE?

As the treatment begins, patients feel a gentle contraction sensation and, as the intensity slowly increases, the muscle contraction intensifies but remains comfortable.

IS THERE REALLY NO DOWNTIME?

Yes! truSculpt® flex is non-invasive, requires no recovery time, and patients are able to immediately return to normal activities after the treatment.

WHEN WILL I SEE RESULTS?

Results may be visible after 8-12 weeks.

CAN YOU COMBINE THIS PROCEDURE WITH ANY OTHER TREATMENT?
truSculpt® Flex pairs well with truSculpt® iD to optimize results.  

What is Xeo?

Xeo laser hair removal is a proven method for hair removal on all types of skin. It is a safe and effective procedure that eliminates the need for traditional forms of hair removal such as shaving, plucking, and waxing.

Should I shave prior to my laser hair treatment?

Shave 24-48 hours prior to appointment.

How many treatments will I need?

Most areas require 4-6 treatments. However, the number of treatments required for optimal long-term benefits depends on multiple factors – hair thickness, the area treated, and your hair’s growth cycle. Not all hairs are actively growing at the same time and go through three phases: growth, regression, and resting. Laser treatments work by disabling the hair that is in the active growth phase at the time of treatment. Since other hairs will enter this active growth phase at different times, additional treatments may be necessary to disable all of the hair follicles in a given area.

What happens after the treatment?

Immediately following your treatment, the area may appear a bit red and swollen. Three to seven days after treatment you may experience what seems to be regrowth of hair. Actually, most of these hairs are being shed as a result of your treatment and are not regrowing. Between treatments, you should not wax or pluck your hair, but it is permissible to shave. (Plucking or waxing removes the entire hair shaft, which removes the vehicle for the laser to work).

What do the treatments feel like?

Xeo systems are specially designed to cool and soothe as they glide along your skin. When the pulse of light is delivered, some patients experience a mild pinching or stinging sensation. No local anesthesia or pain medication is required.

Are there any restrictions on my activity after treatment?

Following the treatment, you can return to your normal activities right away, but some redness may occur. The use of sunscreen is recommended on any treated areas exposed to the sun. Ideally, patients will avoid sun exposure to the treated area for 7 days and avoid sun expose and hot tub.

 

 

What are the possible side effects?

Although patients experience few side effects, the most commonly noticed are slight reddening and local swelling of the skin similar to a sunburn. These effects typically last for several hours or less. In rare instances, blistering may occur.

 

What is truSculpt iD?

truSculpt iD is a non-surgical body sculpting technique that allows you to achieve the silhouette you want without the pain of surgery or sweating for hours and hours at the gym. It’s safe, quick, and virtually painless for patients.

Who is truSculpt iD for?

Anyone with areas on their body they want to slim down or reshape can benefit from truSculpt iD. It’s designed for all body shapes and sizes, though certain areas are going to be more treatable than others. Virtually any adult of any gender is the ideal patient for a truSculpt iD treatment.

How long is treatment itself?

The treatment process is very quick. Each treatment takes 15 minutes.

Is there downtime?

No.

Related Questions

Does it take more than one treatment?

Yes.  Most places can be treated in a single treatment but large areas of higher fat may take more than one treatment a 8-12 weeks apart.

When can I see results?

Final results maybe visiable in 12 weeks after final treatments.

What is the MonaLisa Touch®?

The MonaLisa Touch® is a laser device that delivers gentle, fractional CO2 laser energy to the vaginal wall tissue. The tissue responds by creating new collagen, which results in increased moisture and elasticity and relief from symptoms such as burning, itching, dryness, frquency urination, reoccuring uti's and ichen sclerosus.

How does the MonaLisa Touch® work?

The laser energy creates miniaturized wounds in the vaginal wall tissue, stimulating the body’s natural healing response. This results in the production of new collagen, which leads to increased moisture and elasticity.

Is the MonaLisa Touch® safe?

Yes, the MonaLisa Touch® is FDA-cleared and has been used safely in thousands of procedures worldwide!

How long does the MonaLisa Touch® procedure take?

The procedure itself takes less than five minutes. However, you will need to allow additional time for numbing cream to be applied before the procedure.

How many MonaLisa Touch® treatments will I need?

Most women will need three initial treatments spaced six weeks apart. However, some women may need additional treatment, depending on their skin’s response to the laser energy.Maintenance treatments may be needed as well.

What can I expect after a MonaLisa Touch® treatment?

You may experience some mild soreness and redness immediately after the procedure, but this should resolve within an hour. You can resume all normal activities and sexual activity within 48 hours of your teatment on the same day as your treatment. 

How long will the results of the MonaLisa Touch® last?

The results of the MonaLisa Touch® are long-lasting but not permanent. You may need occasional touch-up treatments every year or two to maintain optimal results based upon the skin condition.

Does insurance cover the MonaLisa Touch®?

No.

WHAT IS SECRET RF AND LASER GENESIS?

Secret RF is a novel approach to deliver fractional radio frequency (RF) energy to all layers of the skin with minimal damage to the skin’s surface. The multi-layered treatment is tailored to each individual and addresses their unique skin concern during each customized treatment.

WHAT SKIN CONDITIONS DOES IT TREAT?

The Secret RF treatment is ideal for improving aging skin, photodamage, fine lines and wrinkles on the face and neck, scars, acnes scars, skin quality and striae. The treatment is safe and effective, and suitable for all skin types and patients seeking skin revitalization.HOW DOES IT WORK?Secret RF uses microneedles to deliver radio frequency energy into varying levels of the skin including the deeper layers where treatment is most beneficial. Unlike other devices which only deposit energy in upper layer of the skin, Secret RF de-livers RF energy below the surface where it’s needed most to help revitalize and regenerate the tissue. This unique delivery of energy allows us to achieve optimal results with little to no downtime on all skin types.

WHAT IS THE SECRET RF PROCEDURE LIKE?

Secret RF is a easy, safe and effective procedure that can be performed in a quick session, depending on the area. During the treatment, you will feel a slight heating and some pressure on the treatment area. For most patients, the treatment is tolerable but your physician will work with you to maximize your comfort level. Prior to the procedure, your provider will apply a numbing cream to the treatment area to increase comfort during the treatment.

HOW MANY SECRET RF TREATMENTS WILL I NEED?

Patients typically need 3-4 treatments spaced 4-6 weeks apart, to achieve optimal results. Most patients report seeing improvement after the second treatment however results are optimized 3 months after the last treatment.

HOW LONG DOES A TREATMENT LAST?

Results vary based on the individual. To maintain results, maintenance treatments are recommended every 6-18 months.

WHAT CAN I EXPECT AFTER MY PROCEDURE?

After the treatment, an ointment will be applied to the skin and you will be asked to refrain from wearing make up for several hours. Any minor redness or swelling resulting from treatment will subside within 12-24 hours. After the treatment, you can expect to return to normal activities.