Billable rate for services
The billable rate for PNW Tax payroll services in effect for calendar year 2023 is $100.00 per hour. The time required for complex payroll services can vary considerably based upon the number of employees and employer benefit programs. The billable hourly rate is subject to an inflationary adjustment of approximately 5-10% per year, with the adjustment automatically taking effect on January 1 each year.
OnPay Subscription Rates
Client's business must be enrolled in OnPay to receive payroll services from PNW Tax. OnPay rates are in addition to, and separate from, PNW Tax Service rates. OnPay charges a flat monthly rate of $40, plus $6 per employee per month.
Retainer for services
PNW Tax bills for services performed through the following retainer-based invoicing system:
1. The payroll clerk shall set the retainer amount based on
the number of hours it typically takes per month to work on your account. (The
monthly retainer is subject to change if the number of billable hours
substantially changes).
2. Bookkeeping services provided by PNW Tax shall be charged
separately (please fill out bookkeeping agreement for bookkeeping services)
3. Client must pay their monthly retainer balance by the
first day of the month, otherwise, payroll services shall cease until the
retainer is renewed.
4. If the number of billable hours exceeds the monthly
retainer billed in advance, the client shall receive an invoice for those
additional hours at the end of the month, payable upon receipt.
Price Estimate
The following examples below reflect the typical number of hours we bill per month for a biweekly payroll run, depending on the complexity of the account. Please note that billable hours include customer service time, correspondence about employee accounts, Retirement and health account deposits, review time, and time the payroll clerk spends answering questions. The number of billable hours is tailored to your
specific payroll account and will vary depending on the complexity of the
account. The payroll clerk will determine the exact number of billable hours per month to charge as a monthly retainer.
Simple account: 1 - 8 employees
Customer service/ correspondence time: ½ hour – 1 hour
Acquiring/ downloading payroll hours: ½ - 1 hour
Running the payroll in OnPay: 1 - 1 ½ hour
Retirement/ health account deposit: ¼ - ½ hours
Billable hours a month: 2.25 – 4 hours / $225 - $400
Average account: 9- 24 employees
Customer service/ correspondence time: 1 hour – 2 hours
Acquiring/ downloading payroll hours: 1 – 2 hours
Running the payroll in OnPay: 1 1/2 - 3 hours
Retirement/ health account deposit: ½ - 1 hours
Billable hours a month: 4 to 8 hours / $400 - $800
Complex Account: 25 - 50+ employees
Customer service/ correspondence time: 3 hours – 4+ hours
Acquiring/ downloading payroll hours: 2 – 3+ hours
Running the payroll in OnPay: 3 – 5+ hours
Retirement/ health account deposit: 1 – 2+ hours
Billable hours a month: 8 to 14 hours / $800 - $1,400+
*Minimum charge per pay run is $100 / 1 billable hour
**If you run payroll once a week, instead of every other week, multiply the above monthly amounts by 2.