THERAPEUTIC LEARNING CENTER, LLC
Therapeutic Learning Center Programs Policies
Welcome to Therapeutic Learning Center’s Intensive Clinics! We are looking forward to a developmentally supportive, enriching and fun experience with your children. It is our philosophy at Therapeutic Learning Center that childhood should be a time full of fun, warmth, security, sharing, exploring, and discovery. Our goal is to provide a therapeutic atmosphere that encourages social, emotional, physical, and intellectual growth and development of the child.
WHAT TO EXPECT:
The children will be split into groups of 5 or less based on age and function, led by a therapy tech and supervised by one of our occupational or speech therapists.
Your child will participate in several therapy based groups challenging fine motor, gross motor, and social skills with different activities and games.
Feedback will occur verbally at the end of each day and electronically on Brightwheel.
ON THE FIRST DAY, PLEASE BRING AND LABEL EACH ITEM:
A backpack or bag with your child’s name
One complete change of clothes (shirt, shorts, socks, underwear) in a Ziploc bag Water bottle of your choice with name on it.
Any diapering supplies including diapers and wipes.
Daily lunch with a meal that does not require heating or extensive preparation.
A snack if your child is on a special diet (otherwise we provide a snack).
A labeled nap mat and blanket.
BEHAVIOR
We understand that children with behavioral challenges benefit from a therapeutic environment. However, if your child has aggressive tendencies or demonstrates 3 or more aggressive behaviors towards other children or staff members, they will be asked to return home without a refund. In this case, one on one therapy services may be a better fit for your child.
CARPOOL INSTRUCTIONS
Arrival will be between 8:50 am and 9 am, and then pick up between 2:45 and 2:55 pm. Our Intensive Clinics are located at our Metairie Clinic at 3329 Metairie Road.
For arrival, please go to the long parking lot between the buildings entering on Metairie Road and exiting on Athania Pkwy. Our therapist and therapy techs will be outside ready to greet you and your child for the day!
For pick up, please arrive in the back parking lot between our therapy buildings where drop off occurred during scheduled pick up times and our staff will greet you and provide feedback for the day. If the staff is not outside yet, please ring the doorbell and they will be with you shortly! Please do not enter the building without being accompanied by a staff member, for confidentiality purposes. Please note that you must pick up your child no later than 2:55 pm as we have afternoon outpatient clients beginning promptly at 3pm.
ILLNESS
For the well-being of the children, please do not send your child when sick. NO CHILD WHO ARRIVES AT TLC, NOTICEABLY ILL, WITH A RASH, PINK EYE, EXCESSIVE COUGH, VOMITING, DIARRHEA, OR FEVER WILL BE ALLOWED TO ATTEND. Should your child becomes ill during the day, a parent or guardian will be notified immediately and asked to pick up your child. If your child becomes sick at home and is not able to attend Building Blocks, please email programs@tlcnola.com or call our office at 504-565-7300 as soon as possible.
DRESS CODE (PLEASE LABEL ALL CLOTHES WITH FULL NAME)
Children are encouraged to wear comfortable play clothes and tennis shoes that can get stained. Daily activities include active and messy play, and the children should feel comfortable as they engage in a variety of play and projects. Clothing should allow for ease of potty training when managing their clothes.
TOILETING
If your child is not toilet trained, please provide necessary supplies for the day time, including diapers, wipes, and a change of clothes. If you are using a reward system such as a snack or toy or reward chart, please send that as well so we can implement the program while they are at the center.
SNACK/LUNCH & ALLERGIES
A snack and water will be provided mid-morning and mid-afternoon. If your child has any dietary restrictions, food allergy, or special eating instructions, please inform the sta. A “Snack Challenge” will occur twice per week in an eort to provide the children with opportunities to try new foods. A variety of fruits and vegetables will be offered.
Please send a daily lunch with minimal to no food preparation needed (no heating). Please mark their lunchbox and water bottle with their first and last name. Please send any utensils required in their lunchbox. For the safety of all, we have a Nut-Free Classroom Policy. Please do not send your child with any items containing nuts or nut related ingredients of any kind. Thank you for your understanding and cooperation with this policy.
EMERGENCIES
In the event of a personal emergency, please call the office (504-565-7300) to notify us of alternate arrangements for the pick up of your child.
If there is a weather event that requires your child to be picked up, we will contact you and request that you pick up your child immediately or make arrangements for a designated person to pick up your child. No refunds will be given for weather event-related closures.
Please notify TLC through email at programs@tlcnola.com or phone 504-565-7300 if:
Someone other than the usual person will be picking up your child. Your child will be released ONLY to persons you have designated on your information form under the pick-up list and will be asked to show an ID if we are not familiar with them.
ABSENCES/VACATION/WEATHER
Refunds or prorating will not be issued for unexpected absences, expected absences, early pick up, late arrival or inclement weather. This includes but not limited to sick days, vacation days, or leaving early/arriving late due to personal commitments or prior appointments.
If you have any questions or need us for any reason, please call the front office at 504-565-7300 or email programs@tlcnola.com.
We are looking forward to a fun adventure with your children!
Our best,
Jenny & the TLC Staff
PLEASE READ AND ACKNOWLEDGE YOUR UNDERSTANDING OF OUR POLICIES AND EXPECTATIONS: