1. I understand that SBHC medical and behavioral health services may be completed via telehealth in place of face-to-face visit(s). I understand that these encounters will not be the same as a direct patient/health care provider visit because the provider will not be in the same room. Instead, two-way simultaneous audio-visual technology will be utilized.
2. I understand that I/my dependent has the right to refuse to participate in any telehealth encounter at any time or to end it at any point during the encounter. I understand that if I/my dependent do(es) not wish to participate in a telehealth encounter, other healthcare arrangements will need to be made. I further understand that the provider may not be able to accommodate an in-person visit, and there may be a delay in care if an in-person visit is chosen.
3. I understand that the provider can discontinue the telehealth visit if he or she believes that this technology does not meet the standard of care necessary to address the concerns. If that happens, I understand an appointment for an in-person visit with a provider will need made, or I should seek care at the closest emergency department if I believe that symptoms warrant that level of care.
4. I understand how the technology will be used to conduct any telehealth visit with this practice. I also understand that, with this technology, there is a risk of interruption and technical difficulties.
5. I understand that the identity of everybody who will be in the room with my healthcare provider will be disclosed during any telehealth encounter and that those people will be present only because the provider has determined that their presence is necessary to assist in medical treatment according to the applicable standard of medical care.
6. I understand that I will be responsible for any co-pays and coinsurance that apply to the telehealth visit(s).
7. I understand that the provider may use this technology to take a picture to be used for my care. The provider will inform me before this is done. These photographs will be treated and protected just as any other protected health information. Outside of this, video and photographs are not recorded nor stored from telehealth visits.
8. I understand that the same laws that protect the confidentiality of personal information also apply to telehealth. In all but a few rare situations, my confidentiality is protected by state law and by the rules of licensing boards. The most common cases in which confidentiality is not protected include, but are not limited to: Child and vulnerable adult abuse expressed imminent harm to oneself or others, and as part of legal proceedings where information is required by court of law.
9. I understand that Coplin Health Systems has an integrated Behavioral Health program, and patient records are shared between Behavioral Health and Medical, and are only viewed as allowable by law, with all records kept confidential and protected.
10. I understand that care via telehealth is not the same as in-person services, and therefore the results, despite every effort of the provider, may not be the same. I understand that I may benefit from telehealth services, but results cannot be guaranteed or assured.
11. I understand that telehealth services are considered outpatient services and are not intended to substitute for emergency or crisis services.
12. This consent will remain valid for twelve (12) months from the date of signature.