Appointment Cancellation/No-Show Policy
At Journey Pediatric Therapy our therapists work hard to see everyone on time. When you schedule an appointment with us, we set aside enough time to provide the highest quality of care to you/child.
Should you need to cancel or reschedule your appointment please contact us as soon as possible, and no later than 24 hours prior to your scheduled appointment. This gives us time to schedule other appointments.
Please see our Appointment Cancellation/No-Show Policy below:
Effective (2/23/23) any patient who fails to call or text my/child's therapist at least 24 hours in advance to cancel or reschedule a scheduled appointment or attend a scheduled appointment (no show) will be charged a $60.00 fee.
This fee is charged to the patient, not the insurance company, and is due prior to the patient's next scheduled appointment.
If three (3) No-Show appointments occur, I/child will lose the regularly scheduled appointment time and may be dismissed from Journey Pediatric Therapy.
We understand there may be times when an unforeseen emergency occurs and you may not be able to keep your scheduled appointment. If you should experience extenuating circumstances, please contact our office at 208-627-8615 to see if this fee could be waived.
By signing below, I acknowledge that I have read and understand this policy.