Order Process
This invoice or estimate is valid for 14 days. Prices can change without notification if the estimate is older than 14 days.
Proof Design
You will receive a proof design within 24-36 hours after we have received your payment. If the customer provides the artwork files, they should be in one of these formats: EPS (Outlined), AI, PDF, PSD, JPG (150-300 DPI). To send us files, upload here.
The customer is 100% responsible for spelling words, addresses, phone numbers, etc., or any details on the order.
Installation Process
Time and day for your installation usually take 3-5 business days after the customer approves the proof design. (This option is only available for customers in Miami-Dade and Broward County). Some orders can take less or more time depending on production. If we have provided a day to the customer for installation and the customer agrees, the installation will be booked for that specific day and time. If the customer decides to change the installation day, we need 48 hours' notice; otherwise, a fee of $75.00 will be applied to the final bill.
Change or Cancellation Order
If the customer decides to change the order last minute, a fee of $75.00 will be applied to the order. If the proof design has been approved by the customer, no changes can be made. If the customer decides to cancel the order last minute, the 50% deposit is non-refundable.
For more information, call us at (305) 336-6693 or email us at sales@callgraphics.com