Order Process
This invoice or estimate is valid for 14 days. Prices can change without notification if the estimate is older than 14 days.
Proof Design
You will receive a proof design in the next 24-36 hours after we have received your payment. If the customer provides the artwork files should be in either one of these formats: EPS (Outlined), AI, PDF, PSD, JPG (150-300 PDI) to send us files. Upload Here.
If the customer signs or approves the proof design online, the customer is 100% responsible for spelling words, address, phone numbers, etc, or any details on the order.
Installation Process
Time and day for your installation usually take from 2-4 business days after the customer approves the proof design. (This option is only available for customers in Miami-Dade Only). Some orders can take less time or more time depending on the production. If we have provided a day to the customer for installation and the customer agrees, the installation will be a booked for that specific day and time.If the customer decides to change the installation day, we need 48 hours of anticipation, otherwise, a fee of $75.00 will be applied to the final bill.
Change or Cancellation Order
If Customer decides to change the order last minute a fee of $35.00 will be applied to the order. If the proof design has been approved by customer no changes can be made. If the customer decides to cancel the order last minute a 50% deposit is is a non-refundable.
For more information call us (305) 336-6693 or email us at sales@callgraphics.com