To make sure that every patient gets individual attention, we set aside dedicated time for each appointment. Our staff takes the time to prepare for each appointment by sterilizing, organizing, and setting up the room specifically to meet your child's needs prior to your arrival. We make every effort to stay on or ahead of schedule, however, we can only do that with your help as well! This ensures that your child receives the highest quality of care that we pride ourselves in.
Running Late
Arriving more than 10 minutes late for an appointment may require rescheduling. We will do everything we can to accommodate you; however, we schedule each appointment according to the time needed to provide quality care for your child. If you are late to your appointment it doesn't allow us to provide the quality of service that we strive for. Please call if you are going to be late.
Our office makes every attempt to be on time, but we do run on "kid time". Some children require additional time, please understand that we will do the same for your
Cancellations
Because appointed times are reserved exclusively for each patient, we ask that you please notify our office 48 hours in advance if you are unable to keep your appointment. Another patient who needs our care can then be scheduled if we have sufficient time to notify them. We realize that unexpected things can happen, but we ask for your help in this regard. If two appointments are canceled without 48 hours notice, we may ask that your child is seen by another provider.
No Shows
If no notice is given and your child no shows to a scheduled appointment, we may ask that your child be seen by another dental office for future appointments.
We do everything within our control to stay on time and appreciate your understanding and efforts to be on time as well!
By signing this policy, I have read and understand the cancellation policy.