ATTACHMENT 1 - Keep for Your Records
Frequently Asked Questions
EmPower New York and Weatherization Assistance Program
Are services really free?
Yes – State residents meeting EmPower New York or the Weatherization eligibility requirements can receive home energy services through the programs at no cost.
Do EmPower New York and Weatherization provide services to renters as well as owners?
Yes – both programs provide energy services to anyone who owns or rents a home and meets all of the eligibility requirements. Owners of rental properties that receive Weatherization funds are generally required to contribute a portion of the cost of the work.
What are some of the no-cost energy services that EmPower New York or Weatherization may provide?
• Replacement of old-style light bulbs with high-efficiency lighting.
• Replacement of inefficient refrigerators and freezers with new ENERGY STAR® certified models.
• Added insulation to keep your home more comfortable.
• Strategic air sealing to reduce drafts.
• Heating system upgrades and repairs.
• Everyday strategies and tips to help you manage your energy costs.
• Minor repairs to ensure that the installed energy efficiency materials will perform correctly.
• Health and safety measures to help ensure indoor air quality.
• Identification of any hazardous conditions discovered during the energy audit.
If I accept work from EmPower New York and/or Weatherization, is a lien going to be on my home? Am I required to pay the program back if I move or my income changes?
There is no cost or future obligation for eligible residents that participate in EmPower New York or the Weatherization Program.
Do the contractors perform code inspections?
No – EmPower New York and Weatherization contractors are not Code Enforcement Officials.
Can I hire my own contractor?
No – all work will be completed by a contractor accredited by the Building Performance Institute (BPI), a national organization that sets the technical standards for contractors in energy efficient building performance, so you know they’re applying the latest knowledge and technology to the energy efficiency of your home.
Can I get paid back for work I have already performed?
No – EmPower New York and Weatherization cannot reimburse you for work that has already been completed.